Evernote vs Dropbox
Side-by-side comparison of the Terms of Service and Privacy Policy of Evernote and Dropbox.
Evernote includes meaningful privacy positives like no sale of personal data, export/deletion options, and limited employee access to content. But those are offset by strong liability disclaimers, broad service-change rights, U.S. data transfers, backup retention, and mandatory individual arbitration for many users.
Evernote presents a mixed but fairly transparent legal posture. It says users keep ownership of their notes, offers data export and deletion requests, and says it does not sell or rent personal data. However, it requires arbitration for many U.S.-linked disputes unless you opt out quickly, reserves broad rights to change or suspend the service, disclaims warranties, limits liability, and retains some deleted data in backups for up to one year.
Points of interest
-
negative ●●●●● termsMandatory arbitration waiver
For U.S. users or those under the Federal Arbitration Act, most disputes must go to individual arbitration instead of court, and class actions are waived. You can opt out, but only within 30 days.
-
negative ●●●●○ termsBroad liability disclaimer
Evernote provides the service "as is" and broadly disclaims warranties, while limiting liability to the maximum extent allowed by law. If the service fails, loses data, or has outages, your remedies may be limited.
-
negative ●●●●○ termsCan change or limit service
Evernote can modify features, impose limits, suspend access, or discontinue parts of the service, sometimes without notice. This means features or access you rely on may change unexpectedly.
-
positive ●●●●○ privacyNo sale of personal data
Evernote explicitly says it is not in the business of selling or renting your personal data and does not share it for third parties' own advertising purposes. That's a meaningful privacy protection compared with many ad-supported services.
-
positive ●●●●○ privacyExport and deletion rights
You can access, edit, export, correct, or request deletion of your personal data, and you can export notes at any time. This gives users a practical path to leave the service with their information.
-
negative ●●●○○ termsIrrevocable content license
You keep ownership of your content, but grant Evernote a worldwide, transferable, sublicensable license to store, reproduce, modify, and distribute it as needed to run the service. This is service-related, but it is still broad while your content remains stored there.
-
negative ●●●○○ privacyDeleted data lingers in backups
Deleted content may remain in backup systems for up to one year, and some account/support data can be kept for up to three years or five years for legal compliance. Deletion is therefore not always immediate or complete across systems.
-
negative ●●●○○ privacyU.S. storage and transfers
Your synced data is stored on servers in the United States and may be transmitted internationally. Users outside the U.S. may face weaker local privacy protections or more government-access concerns.
-
positive ●●●○○ privacyLimited employee content access
Evernote says staff generally cannot view your content unless you give permission or access is legally required. Support access is described as temporary and consent-based when tied to specific issues.
-
positive ●●●○○ termsNotice before account closure
If Evernote decides to close your account, it says it will usually give at least 30 days' advance notice so you can retrieve stored content. This is a useful safeguard against sudden loss of access.
-
negative ●●○○○ privacySecurity scanning of shared content
Evernote may automatically analyze shared notes and emails for spam, malware, fraud, and policy violations. This is framed as security protection, but it still means some content is machine-scanned.
-
neutral ●●○○○ privacyDo Not Track ignored
Evernote says it does not currently respond to browser Do Not Track signals. Users who rely on that browser setting should not expect it to control tracking here.
Documents
Dropbox provides meaningful privacy rights, transparency reporting, data export and deletion tools, and a clear no-sale statement. But these benefits are offset by mandatory arbitration for many U.S. users, strict liability limits, auto-renewal, broad service-related content access/scanning rights, and substantial visibility for team admins and viewer analytics.
Dropbox’s legal terms are fairly standard for a cloud storage service: you keep ownership of your files, but Dropbox gets broad operational rights to host and scan them. It offers useful privacy controls like access, download, correction, deletion, and objection rights, and says it does not sell data to advertisers. Key tradeoffs include automatic subscription renewal, broad liability limits, U.S. arbitration for many users, admin access in team accounts, and collection of usage/device analytics.
Points of interest
-
negative ●●●●● termsMandatory individual arbitration
Most U.S. users must resolve disputes through individual arbitration unless they opt out within 30 days, and class actions are barred. This can make it harder to pursue claims collectively or in court.
-
positive ●●●●● privacyStrong data control tools
Users can access, correct, download, delete, and in some cases object to processing of their personal data through settings or by request. Dropbox also supports taking your data elsewhere in machine-readable format.
-
negative ●●●●○ privacyViewer analytics reveals identity
If you open shared content in features with analytics, the content owner may see your identity, device details, and how long and what parts you viewed. This can reduce anonymity when reviewing shared documents.
-
negative ●●●●○ termsTeam admins can access data
On Dropbox Team accounts, organization admins may access, disclose, restrict, remove information, or terminate your access. Even non-team users interacting with team content may have some information exposed to that organization.
-
negative ●●●●○ termsLiability capped very low
Dropbox broadly disclaims warranties and usually caps damages at the greater of $20 or the amount paid under the current plan. If something goes wrong, your financial recovery may be very limited.
-
positive ●●●●○ termsYou keep content ownership
Dropbox says your files remain yours and the terms do not transfer ownership. That is a strong baseline protection for users storing documents and media there.
-
positive ●●●●○ privacyNo sale to advertisers
Dropbox expressly says it does not sell your information to advertisers or other third parties. That is a meaningful privacy-positive commitment compared with many ad-supported services.
-
negative ●●●○○ termsBroad content access rights
To run features like previews, OCR, search, and sharing, Dropbox may access, store, and scan your content, and extend that permission to affiliates and trusted third parties. This is operationally common, but it means your files are not treated as inaccessible to Dropbox systems.
-
negative ●●●○○ privacyExtensive data collection
Dropbox collects account, file-related, contact, usage, device, cookie, and viewer analytics information. For a productivity service this may be expected, but users should know the service monitors substantial metadata and activity.
-
negative ●●●○○ termsAuto-renewal and limited refunds
Paid plans renew automatically until canceled, and refunds are generally only available where required by law. Users need to actively cancel to avoid future charges.
-
positive ●●●○○ privacyTransparency on government requests
Dropbox commits to government request principles and publishes a transparency report about law-enforcement requests. That gives users more visibility into official data access demands.
-
neutral ●●○○○ privacyDeletion starts after 30 days
After account deletion, Dropbox says it initiates deletion after 30 days, but backups and legal retention can delay full removal. This is fairly typical, though not immediate.
Documents
Comparison is based on each service's published Terms of Service and Privacy Policy. Read the source documents linked above before relying on any specific clause.