Figma offers meaningful privacy rights and keeps customer content ownership, but its terms include automatic renewal, nonrefundable fees, unilateral changes, broad dispute restrictions, and broad data sharing/advertising disclosures that reduce user control.
Figma’s terms are fairly standard for a collaborative design/productivity service, but they are contract-heavy and favor the company in disputes, billing, and account control. Users keep ownership of their content, and Figma says it uses content mainly to provide and secure the service. On the privacy side, Figma collects substantial account, usage, device, and collaboration data, shares data with service providers, organizations, and some advertising partners, and offers mainstream privacy rights including access, deletion, portability, and opt-outs.
Points of interest
Most disputes must be resolved in binding arbitration rather than court, and class actions are waived. This can make it harder and more expensive for users to bring claims, especially small ones.
"“require Customer to submit claims ... to binding and final arbitration solely on an individual basis”"
You can opt out of arbitration, but only within 30 days of first agreeing to the terms. Missing that deadline likely locks you into the arbitration process for future disputes.
"“Customer first agrees to these Terms... opt out within 30 days”"
Paid subscriptions and AI credit subscriptions renew automatically unless canceled before the current term ends. Users need to actively cancel to avoid being charged again.
"“CUSTOMER’S SUBSCRIPTIONS WILL AUTOMATICALLY RENEW ... UNLESS YOU CANCEL IT.”"
Figma says most fees are non-refundable and purchased quantities cannot be reduced during the term. That limits your ability to recover money if the service no longer fits your needs.
"“fees paid are non-refundable and quantities purchased cannot be decreased during the relevant subscription term”"
Figma can modify these terms at any time, and continued use counts as acceptance. This creates ongoing risk that important rights or obligations may change without your active agreement.
"“Figma may modify these Terms ... at any time”"
Figma may add, remove, or discontinue features at its sole discretion without notice. Even paid users may see core functionality altered, though a refund or migration may apply if the service is discontinued.
"“add, change, or remove features or functionality ... or discontinue the Services altogether at any time without notice”"
Figma allows third-party advertising partners to use tracking tools for targeted ads, and it also uses cookies and analytics technologies. Users who care about ad tracking should expect to manage opt-outs across devices and browsers.
"“third-party advertising partners to set Technologies and other tracking tools ... targeted advertisements”"
After termination, Figma says it will make customer content available for electronic retrieval for 30 days. That gives users a limited but concrete window to download their files before deletion.
"“make all Customer Content ... available to you for electronic retrieval for a period of 30 days”"
Users can request access, correction, deletion, portability, restriction/object, and opt-out of certain uses. Those rights are a meaningful control set, though deletion may require account deletion and identity verification.
"“request access, correction, deletion, portability, restriction/object, and opt-out of certain uses”"
You keep ownership of your content, while Figma owns the service itself. This is a useful baseline for users who want to keep intellectual property in their own files and designs.
"“Customer retains all right, title, and interest in Customer Content”"
Figma and its service providers may use customer content to provide, secure, maintain, debug, and quality-check the service. That is narrower than a content ownership transfer, but still gives Figma operational access to your materials.
"“use Customer Content for the sole purpose of providing the Services ... maintaining, securing, debugging”"
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Documents
Terms of Service
source ↗- •These terms cover Figma websites and Starter and Professional plans; Organization and Enterprise plans use a separate agreement.
- •You must be legally able to contract, use paid plans only for business, and be at least 18 to use Figma AI.
- •You get a limited, revocable license to use the services, while you keep ownership of your content and Figma keeps ownership of the services.
- •You must follow the Acceptable Use Policy, keep account information accurate, avoid sharing logins, and you are responsible for authorized users’ actions.
- •Figma may use your content only to provide, secure, maintain, and debug the services, and may use de-identified aggregated usage data to improve products.
- •Paid subscriptions and AI credit subscriptions renew automatically unless canceled before the current term ends, and most fees are nonrefundable.
- •Figma may suspend or terminate access for nonpayment, breaches, legal compliance, or at its discretion; after termination, content is available for download for 30 days.
- •Figma disclaims most implied warranties, is not responsible for third-party resources, and limits liability to indirect damages and generally the greater of $100 or 12 months’ fees.
- •You must indemnify Figma against third-party claims arising from your content or your violations of the terms.
- •Most disputes must go to individual binding arbitration under California law after a 60-day notice period, unless you opt out within 30 days.
Privacy Policy
source ↗- •Figma collects account, payment, communication, candidate, student, event, support, customer content, and usage data based on how you use its Services.
- •Payment processing is handled by third parties (e.g., Stripe/App stores); Figma does not store card numbers but may store payment-related details.
- •Figma automatically collects device and usage data (including IP address, cookies/identifiers, telemetry, and inferred location) and may collect installed fonts with permission.
- •Figma uses your data to operate and secure the Services, communicate with you, run business operations, support AI features when enabled, and conduct research and marketing.
- •You may withdraw consent for consent-based processing and can opt out of marketing and, where available, cookies/targeted advertising using its listed controls.
- •Figma may share personal information with other users, your organization/admin, the public, service providers, and advertising partners, based on collaboration settings and legal/contract needs.
- •Personal information may be transferred and processed in the United States and other countries via safeguards like standard contractual clauses and the EU/UK data framework.
- •You can request access, correction, deletion, portability, restriction/object, and opt-out of certain uses; Figma may verify identity and may require account deletion for deletion.
- •Figma records and may disclose information to law enforcement or authorities when required or to protect rights/safety, and information may transfer in mergers or asset sales.
- •The document explains privacy controls, retention principles, and dispute handling for EU/UK/Swiss DPF complaints, but it does not describe refunds or service termination conditions.
