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AWS vs Cloudflare

Side-by-side comparison of the Terms of Service and Privacy Policy of AWS and Cloudflare.

AWS logo
AWS
Cloud
★★★☆☆
Mixed

AWS offers solid privacy-rights language and clear operational disclosures, but its terms place substantial responsibility on customers, include strict beta and prepaid-service limits, and allow significant data collection and sharing. The result is a competent but not especially user-friendly legal posture.

AWS’s legal terms are generally business-oriented and detailed, with strong emphasis on compliance, customer responsibility, and service-specific documentation. The privacy notice is comparatively robust on user rights, security measures, portability, and non-sale of personal information in the U.S., but it also allows broad collection, sharing with providers and advertising partners, and retention after account closure for legal and operational reasons.

Points of interest

  • negative ●●●●● terms
    Beta services are risky

    Beta and preview services come with no service-level agreements, can change at any time, and may be suspended or terminated without notice. AWS also says content used in beta may be deleted or inaccessible after termination.

  • negative ●●●●○ terms
    Customer bears compliance duties

    You must ensure your own use, content, and downstream users comply with AWS rules and applicable law. That means privacy notices, consents, software licenses, and content moderation obligations can fall on you rather than AWS.

  • negative ●●●●○ terms
    Fast content takedown window

    If AWS flags content as prohibited, you generally have only two business days to remove or disable access before AWS can do it for you or suspend the service. In some cases AWS can remove content immediately without notice.

  • negative ●●●●○ terms
    Many prepaid plans nonrefundable

    Reserved Instances, Savings Plans, Dedicated Hosts, and Capacity Blocks are generally noncancellable and nonrefundable. If you commit to these products, your money is largely locked in unless a narrow AWS-triggered refund scenario applies.

  • positive ●●●●○ terms
    Deletion after account closure

    AWS states it will delete your content after your account closes, which is a helpful baseline deletion commitment for user data stored on the service. The privacy notice also says personal information will be deleted under applicable law, though some records may remain for legal reasons.

  • positive ●●●●○ privacy
    Portability and access rights

    The privacy notice gives users rights to access, correct, delete, restrict, object, and request portability of personal information, subject to local law. That is a strong set of account-control rights compared with many enterprise services.

  • negative ●●●○○ terms
    AWS may delete inactive content

    AWS may delete your content after account closure, and some services may also remove inactive content after periods of non-use. This matters if you rely on AWS as a storage or archival location.

  • negative ●●●○○ privacy
    Broad data collection and sharing

    AWS collects information you provide, automatic usage data, and data from other sources, then shares it with service providers, marketplace sellers, and in business transfers. That creates a fairly expansive data ecosystem around your account activity.

  • positive ●●●○○ privacy
    No selling customer data

    For U.S. users, AWS says it is not in the business of selling customer personal information. That is a meaningful protection, even though AWS still shares data for service delivery, advertising, and other purposes.

  • positive ●●●○○ privacy
    Ad and cookie controls

    AWS lets you manage cookie preferences and opt out of certain targeted advertising through privacy choices and browser settings. This gives users some practical control over tracking and ad personalization.

Documents

Cloudflare logo
Cloudflare
Cloud
★★★☆☆
Mixed / average user-friendliness

Cloudflare offers notable privacy positives, especially no-sale language, user rights mechanisms, and limited logging for 1.1.1.1 resolver data. But its terms include broad liability disclaimers, unilateral changes, perpetual content licensing, and termination without notice, which reduce user protections.

Cloudflare’s website/free-service terms are fairly protective of the company, with broad suspension rights, warranty/liability limits, and unilateral changes. Its privacy policy is stronger than average in some areas: it says it does not sell or rent personal information, offers access/deletion/portability rights, and gives unusually privacy-protective commitments for the 1.1.1.1 DNS resolver. Data sharing for marketing and international transfers still occurs, and retention is flexible rather than tightly time-limited.

Points of interest

  • positive ●●●●● privacy
    Privacy-focused DNS logging

    For the 1.1.1.1 public resolver, Cloudflare says it does not log personal information and keeps most limited query data only 25 hours. This is an unusually strong privacy commitment for a DNS service.

  • negative ●●●●○ terms
    Can terminate anytime

    Cloudflare can suspend or terminate access at its sole discretion, with or without notice and for any or no reason. That means free-service users may lose access abruptly with little recourse.

  • negative ●●●●○ terms
    Broad liability disclaimer

    The service is provided as-is and Cloudflare disclaims warranties while broadly limiting liability for damages. In practice, this makes it harder for users to recover losses if the website or free online services fail or cause harm.

  • positive ●●●●○ privacy
    No sale of data

    Cloudflare expressly says it does not sell or rent personal information. That is a meaningful privacy commitment, though it still allows sharing with service providers, partners, and affiliates for business purposes.

  • positive ●●●●○ privacy
    Access, deletion, portability rights

    Users can request access, correction, portability, deletion, restriction, or objection by contacting Cloudflare. Customers and admins can also update or export some account data directly through their account settings.

  • negative ●●●○○ terms
    Perpetual content license

    If you submit content, feedback, or suggestions, you keep ownership but give Cloudflare a perpetual, irrevocable, worldwide license to use and modify it. Users should assume submitted materials can be reused indefinitely without payment.

  • negative ●●●○○ terms
    Terms can change anytime

    Cloudflare can modify the terms at any time by posting updated terms, and your only stated remedy is to stop using the service. Users may need to monitor the terms themselves for important changes.

  • negative ●●●○○ terms
    User indemnity obligation

    You agree to indemnify Cloudflare for claims and costs tied to your use, violations, or disputes involving third parties. This can shift legal and financial risk onto users if their activity triggers a claim.

  • positive ●●●○○ privacy
    Cookie and ad controls

    Website visitors get cookie preference tools and opt-outs for interest-based advertising and some marketing sharing. This gives users some practical control over tracking on Cloudflare’s own sites.

  • negative ●●○○○ privacy
    Marketing and partner sharing

    Cloudflare says it may share information with marketing and advertising partners and may provide them your email or limited account information unless you opt out. This is not a sale, but it is still meaningful data sharing for promotion.

  • neutral ●●○○○ terms
    Lawsuits in San Francisco

    Disputes are routed to California law and exclusive courts in San Francisco County. This preserves a court path rather than mandatory arbitration, but it may be inconvenient or costly for users outside that area.

Documents

Comparison is based on each service's published Terms of Service and Privacy Policy. Read the source documents linked above before relying on any specific clause.