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AWS vs Netlify

Side-by-side comparison of the Terms of Service and Privacy Policy of AWS and Netlify.

AWS logo
AWS
Cloud
★★★☆☆
Mixed

AWS offers solid privacy-rights language and clear operational disclosures, but its terms place substantial responsibility on customers, include strict beta and prepaid-service limits, and allow significant data collection and sharing. The result is a competent but not especially user-friendly legal posture.

AWS’s legal terms are generally business-oriented and detailed, with strong emphasis on compliance, customer responsibility, and service-specific documentation. The privacy notice is comparatively robust on user rights, security measures, portability, and non-sale of personal information in the U.S., but it also allows broad collection, sharing with providers and advertising partners, and retention after account closure for legal and operational reasons.

Points of interest

  • negative ●●●●● terms
    Beta services are risky

    Beta and preview services come with no service-level agreements, can change at any time, and may be suspended or terminated without notice. AWS also says content used in beta may be deleted or inaccessible after termination.

  • negative ●●●●○ terms
    Customer bears compliance duties

    You must ensure your own use, content, and downstream users comply with AWS rules and applicable law. That means privacy notices, consents, software licenses, and content moderation obligations can fall on you rather than AWS.

  • negative ●●●●○ terms
    Fast content takedown window

    If AWS flags content as prohibited, you generally have only two business days to remove or disable access before AWS can do it for you or suspend the service. In some cases AWS can remove content immediately without notice.

  • negative ●●●●○ terms
    Many prepaid plans nonrefundable

    Reserved Instances, Savings Plans, Dedicated Hosts, and Capacity Blocks are generally noncancellable and nonrefundable. If you commit to these products, your money is largely locked in unless a narrow AWS-triggered refund scenario applies.

  • positive ●●●●○ terms
    Deletion after account closure

    AWS states it will delete your content after your account closes, which is a helpful baseline deletion commitment for user data stored on the service. The privacy notice also says personal information will be deleted under applicable law, though some records may remain for legal reasons.

  • positive ●●●●○ privacy
    Portability and access rights

    The privacy notice gives users rights to access, correct, delete, restrict, object, and request portability of personal information, subject to local law. That is a strong set of account-control rights compared with many enterprise services.

  • negative ●●●○○ terms
    AWS may delete inactive content

    AWS may delete your content after account closure, and some services may also remove inactive content after periods of non-use. This matters if you rely on AWS as a storage or archival location.

  • negative ●●●○○ privacy
    Broad data collection and sharing

    AWS collects information you provide, automatic usage data, and data from other sources, then shares it with service providers, marketplace sellers, and in business transfers. That creates a fairly expansive data ecosystem around your account activity.

  • positive ●●●○○ privacy
    No selling customer data

    For U.S. users, AWS says it is not in the business of selling customer personal information. That is a meaningful protection, even though AWS still shares data for service delivery, advertising, and other purposes.

  • positive ●●●○○ privacy
    Ad and cookie controls

    AWS lets you manage cookie preferences and opt out of certain targeted advertising through privacy choices and browser settings. This gives users some practical control over tracking and ad personalization.

Documents

Netlify logo
Netlify
Cloud
★★★☆☆
Mixed / moderately user-friendly

Netlify provides several notable user-friendly privacy commitments and recognizes access, deletion, portability, and opt-out rights. But the terms also include a perpetual content license for website submissions, broad indemnity, strict liability caps, unilateral updates, tracking for interest-based ads, and California forum selection.

Netlify’s legal posture is mixed but relatively transparent. It offers meaningful privacy commitments—such as not selling code/content, no AI training on customer content without opt-in, and user privacy rights—while still reserving broad operational data use, ad/partner sharing in some contexts, unilateral terms changes, strong liability limits, and broad content-related discretion on its website.

Points of interest

  • negative ●●●●○ terms
    Liability capped at $100

    If something goes wrong, Netlify’s liability for website-related claims is capped at the lesser of your current-month fees or $100, while many damages are excluded entirely. This substantially limits your practical recovery.

  • positive ●●●●○ privacy
    No sale of code

    Netlify says it does not sell your code or content, which is a strong privacy commitment for a cloud platform. It also says customer content is only used to operate and improve the service.

  • positive ●●●●○ privacy
    No AI training by default

    Your code and content are not used for AI model training unless you explicitly opt in. This reduces the risk of your hosted materials being repurposed for model development without consent.

  • positive ●●●●○ privacy
    Access, deletion, portability rights

    Netlify recognizes a broad set of privacy rights, including access, correction, deletion, restriction, transfer, objection, and consent withdrawal, subject to local law. That gives users meaningful control over personal data.

  • negative ●●●○○ privacy
    Interest-based advertising used

    Netlify uses cookies and similar technologies for interest-based advertising, meaning your browsing activity may be used to tailor ads. Under California law, some of this may count as "sharing" personal information.

  • negative ●●●○○ privacy
    Partner and sponsor sharing

    Personal data may be shared with affiliates, partners, integrations, and event sponsors, with sponsor sharing sometimes tied to consent or event participation. This can expand who receives your information beyond core service providers.

  • negative ●●●○○ terms
    Perpetual website content license

    If you submit content, feedback, or other material through the website, Netlify gets a perpetual, irrevocable, worldwide, royalty-free license to use it. That is broader and longer-lasting than many users would expect for website submissions.

  • negative ●●●○○ terms
    Broad indemnity obligation

    You must defend and reimburse Netlify for third-party claims tied to your use, content, or third-party products/services connected through the website. This can shift legal and financial risk onto users.

  • positive ●●●○○ privacy
    GPC and opt-out honored

    Netlify says it responds to Global Privacy Control signals and offers opt-outs from certain sales/sharing under California law. This is a practical privacy benefit for users trying to limit ad-tech disclosures.

  • negative ●●○○○ terms
    Terms can change unilaterally

    Netlify may revise the terms, and continued use means you accept the changes. Users need to monitor updates because changes can take effect without negotiated consent.

  • negative ●●○○○ terms
    California courts required

    Disputes must be brought in state or federal courts in San Francisco County under California law. This may be inconvenient or costly for users located elsewhere, though it is not an arbitration clause.

  • neutral ●●○○○ privacy
    Retention not fully specific

    Netlify says it keeps data as long as needed for the original purpose or legal obligations, and some data may not be fully deleted for technical reasons. This is common, but the policy does not give concrete retention timelines.

Documents

Comparison is based on each service's published Terms of Service and Privacy Policy. Read the source documents linked above before relying on any specific clause.