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Canva vs Evernote

Side-by-side comparison of the Terms of Service and Privacy Policy of Canva and Evernote.

Canva logo
Canva
Productivity
★★★☆☆
Mixed

Canva provides some meaningful user-friendly features such as private-by-default designs, ownership of user content, policy archives, and privacy/AI controls. However, those benefits are offset by broad data collection, ad targeting, admin access to work accounts, long/undefined retention, auto-renewal, liability limits, and mandatory arbitration.

Canva offers clear summaries, private-by-default design sharing, user ownership of uploaded content, and some privacy controls including AI-training preferences and data-rights request channels. But it also collects extensive usage and third-party data, uses personalized advertising and cross-site tracking, auto-renews paid plans with limited refunds, lets employers/team admins control work content, limits liability sharply, and requires individual arbitration with class-action and jury-trial waivers.

Points of interest

  • negative ●●●●● terms
    Arbitration and class waiver

    Most disputes must go to binding AAA arbitration on an individual basis, and users waive jury trials and class actions. This makes it harder to bring claims in court or join with other users.

  • negative ●●●●○ privacy
    Broad tracking and ad targeting

    Canva uses cookies, device IDs, location data, and partner data to personalize ads and measure effectiveness, including on other sites. This means substantial tracking beyond basic service operation.

  • negative ●●●●○ privacy
    Third-party data enrichment

    Canva may combine your data with information from data brokers, social platforms, and public sources to profile you and tailor offers. This can expand what Canva knows about you beyond what you directly provide.

  • negative ●●●●○ terms
    Team admins control work content

    If you use a team or managed work account, admins may access, transfer, delete, or reassign your content and account. This significantly reduces privacy and control for workplace use.

  • negative ●●●●○ terms
    Low liability cap

    If Canva causes harm, its total liability is generally capped at the greater of $100 or the fees you paid in the prior year. For many users, that sharply limits practical remedies.

  • positive ●●●●○ terms
    You keep content ownership

    Canva says you retain ownership of content you upload. The license you grant is framed around operating, securing, and continuing shared designs rather than taking ownership outright.

  • negative ●●●○○ terms
    Shared content license persists

    If your content is included in a design you share, Canva gets a perpetual license as needed to keep that design available. That means some rights continue even after your subscription ends or your account is closed.

  • negative ●●●○○ privacy
    Retention period undefined

    After account termination, Canva may keep profile information and user content for a commercially reasonable time and for legal, backup, or archival reasons. The policy does not give a clear deletion deadline for ordinary accounts.

  • negative ●●●○○ terms
    Auto-renewal and limited refunds

    Paid subscriptions renew automatically, cancellations usually only stop the next cycle, and fees already paid are generally nonrefundable unless law requires otherwise. Free trials can also convert into paid plans unless cancelled in time.

  • positive ●●●○○ privacy
    Designs private by default

    Canva defaults designs to the most restrictive sharing setting, which is a meaningful privacy protection. Users still need to be careful with link-sharing and public posting options.

  • positive ●●●○○ privacy
    AI training controls offered

    Users can manage preferences for whether Canva analyzes their data for training AI and machine-learning features. Canva also says Canva Education user content is not used for AI training.

Documents

Evernote logo
Evernote
Productivity
★★★☆☆
Mixed / average user-friendliness

Evernote includes meaningful privacy positives like no sale of personal data, export/deletion options, and limited employee access to content. But those are offset by strong liability disclaimers, broad service-change rights, U.S. data transfers, backup retention, and mandatory individual arbitration for many users.

Evernote presents a mixed but fairly transparent legal posture. It says users keep ownership of their notes, offers data export and deletion requests, and says it does not sell or rent personal data. However, it requires arbitration for many U.S.-linked disputes unless you opt out quickly, reserves broad rights to change or suspend the service, disclaims warranties, limits liability, and retains some deleted data in backups for up to one year.

Points of interest

  • negative ●●●●● terms
    Mandatory arbitration waiver

    For U.S. users or those under the Federal Arbitration Act, most disputes must go to individual arbitration instead of court, and class actions are waived. You can opt out, but only within 30 days.

  • negative ●●●●○ terms
    Broad liability disclaimer

    Evernote provides the service "as is" and broadly disclaims warranties, while limiting liability to the maximum extent allowed by law. If the service fails, loses data, or has outages, your remedies may be limited.

  • negative ●●●●○ terms
    Can change or limit service

    Evernote can modify features, impose limits, suspend access, or discontinue parts of the service, sometimes without notice. This means features or access you rely on may change unexpectedly.

  • positive ●●●●○ privacy
    No sale of personal data

    Evernote explicitly says it is not in the business of selling or renting your personal data and does not share it for third parties' own advertising purposes. That's a meaningful privacy protection compared with many ad-supported services.

  • positive ●●●●○ privacy
    Export and deletion rights

    You can access, edit, export, correct, or request deletion of your personal data, and you can export notes at any time. This gives users a practical path to leave the service with their information.

  • negative ●●●○○ terms
    Irrevocable content license

    You keep ownership of your content, but grant Evernote a worldwide, transferable, sublicensable license to store, reproduce, modify, and distribute it as needed to run the service. This is service-related, but it is still broad while your content remains stored there.

  • negative ●●●○○ privacy
    Deleted data lingers in backups

    Deleted content may remain in backup systems for up to one year, and some account/support data can be kept for up to three years or five years for legal compliance. Deletion is therefore not always immediate or complete across systems.

  • negative ●●●○○ privacy
    U.S. storage and transfers

    Your synced data is stored on servers in the United States and may be transmitted internationally. Users outside the U.S. may face weaker local privacy protections or more government-access concerns.

  • positive ●●●○○ privacy
    Limited employee content access

    Evernote says staff generally cannot view your content unless you give permission or access is legally required. Support access is described as temporary and consent-based when tied to specific issues.

  • positive ●●●○○ terms
    Notice before account closure

    If Evernote decides to close your account, it says it will usually give at least 30 days' advance notice so you can retrieve stored content. This is a useful safeguard against sudden loss of access.

  • negative ●●○○○ privacy
    Security scanning of shared content

    Evernote may automatically analyze shared notes and emails for spam, malware, fraud, and policy violations. This is framed as security protection, but it still means some content is machine-scanned.

  • neutral ●●○○○ privacy
    Do Not Track ignored

    Evernote says it does not currently respond to browser Do Not Track signals. Users who rely on that browser setting should not expect it to control tracking here.

Documents

Comparison is based on each service's published Terms of Service and Privacy Policy. Read the source documents linked above before relying on any specific clause.