Proton vs 1Password

The terms require individual binding arbitration for most disputes and waive class actions, which limits the ability to sue in court or band together with other users. There is an opt-out window, but only if you act within 30 days.

Proton says it collects as little personal data as possible and does not have the technical means to access encrypted emails, files, calendar events, passwords, or notes. That is a strong privacy benefit for users handling sensitive information.

Subscriptions renew automatically unless you cancel before the renewal date. If you miss the deadline, you can be charged for another term even if you no longer want the service.

Free accounts inactive for 12 months can lose emails, files, calendar entries, and passwords, with deletion notices sent in advance. That is a meaningful risk for anyone using the free tier as long-term storage.

Proton disclaims most warranties, including reliability and data security guarantees, and caps liability at $100 or what you paid, whichever is greater. This makes recovery for service problems or data loss much harder.

Proton says it does not retain full credit card details and keeps only your name and the last four digits of the card number. This reduces the amount of payment data it stores if you pay by card.

You can access, edit, delete, or export personal data through your account interface. That gives users a direct path to data portability and account cleanup without needing to rely only on support.

The company reserves the right to review and change the Terms at any time, and continued use counts as consent. Users need to keep checking for updates to avoid being bound by changes they may not notice.

While Proton does not keep permanent IP logs by default, it may retain IP addresses permanently for serious Terms violations. That means some abuse-related activity can leave lasting account records.

Proton says it does not keep permanent IP logs by default, though it may retain them temporarily for abuse prevention. Users concerned about logging get a relatively privacy-friendly default setting.

Individual users must resolve disputes through binding arbitration in Toronto under Ontario law, and the decision is final. This limits your ability to sue in court or pursue appeals.

1Password states your secure vault data is encrypted with keys only users or admins control, and that it cannot access readable vault contents. For a password manager, this is a major privacy and security benefit.

1Password broadly disclaims warranties and limits most monetary liability to the fees you paid in the prior six months. If something goes badly wrong, available compensation may be quite limited.

The terms and privacy policy both say your stored data remains your property. The service license is limited to what is needed to operate the service, rather than a broad commercial content license.

Users can export their data and request permanent deletion, with an authenticated deletion flow described in the privacy policy. This reduces lock-in and gives users meaningful control over their information.

Subscriptions renew automatically unless canceled, and free trials can turn into paid plans if you entered billing information and do not cancel in time. Users need to actively manage cancellation.

The terms say amounts paid are generally nonrefundable, with refunds only considered case by case. That makes mistaken renewals or unused service harder to recover financially.

1Password reserves the right to modify or discontinue services and to change the terms, with continued use counting as acceptance. Although it says it will try to give notice for material changes, the discretion remains largely theirs.

The privacy policy allows sharing personal information with marketing partners for advertising, and says this may be considered a sale or sharing under some privacy laws. Privacy-conscious users may want to opt out where available.

For employer-managed accounts, administrators may access account-related data, recover vaults, and delete or restrict access. This is expected for enterprise products, but employees should understand their organization may control the account.

If 1Password plans to terminate an account for breach or harmful use, it usually says it will give notice and a chance to fix the issue. It also says it will work to let users keep copies of their data where possible.

The privacy policy keeps personal information as long as needed for stated purposes or legal requirements, and deleted information may persist in systems for some time. That is common, but it is not a tight or specific retention limit.