Revolut vs Cash App

Revolut collects broad categories of personal data including IDs, financial details, device data, location, contacts, biometrics, behavioral signals, and inferred profiles. This creates a detailed picture of your finances and app use.

Revolut may use automated systems, including AI, to open accounts, detect fraud, and lock, restrict, or close accounts. In practice, users may face sudden service interruptions pending review.

Revolut expressly says it will not sell your personal data. That is a meaningful privacy commitment compared with many consumer platforms.

Users can access, correct, delete, restrict, object, withdraw consent, and request transfer of certain data. Practical controls are available in-app or by email.

Personal data may be kept for long periods after the relationship ends, and some fraud-related records may be retained even longer. Deletion requests may therefore only be partially honored.

Revolut shares data within its group and with service providers, payment networks, credit agencies, partners, authorities, and payment counterparties. Some recipients of your payments will receive identifying details like your name and IBAN.

If you enter the wrong account details or pay the wrong person, Revolut generally is not responsible and only says it will try to help recover funds. Users bear much of the risk of payment mistakes.

If an automated decision significantly affects you, you can ask for manual review and challenge the result. This matters because account opening, fraud checks, restrictions, closures, and credit decisions may be automated.

If you cannot resolve a complaint with Revolut, you may escalate to the Financial Ombudsman Service. This gives users an external dispute option beyond dealing only with the company.

You can download your payment and account information from the app while your account is active. That supports record-keeping and practical portability.

The terms say English law applies and court claims must be brought in England and Wales. That may make court action less convenient for some users, though it does not waive the right to complain to the Ombudsman.

Customer money is held as safeguarded e-money in segregated accounts or low-risk assets, which offers insolvency protection mechanics. But it is not covered by the UK Financial Services Compensation Scheme.

Cash App can revise the Terms and your continued use counts as acceptance. That means important rights or obligations can change without a separate opt-in from you.

The privacy notice allows sharing with affiliates, service providers, merchants, and advertising partners, including for personalized ads. This can expose your activity across the broader Block ecosystem and ad tech partners.

Cash App keeps information as long as needed for fraud, fees, disputes, legal compliance, and defense of rights, even after account closure. That means deletion/closure does not mean immediate erasure.

The Terms explicitly direct users to individual arbitration provisions for legal disputes. This usually limits the ability to sue in court and may restrict class actions.

Users can ask Cash App to close their account and, in some jurisdictions, request deletion of personal information. This gives a meaningful off-ramp, even though retention exceptions still apply.

Cash App says it may use shopping history, app browsing behavior, card transactions, and general location to show personalized ads outside the app. Users can opt out, but the default posture is ad profiling.

The website does not respond to browser DNT signals. If you rely on browser-level tracking controls, Cash App says those signals won’t be honored.

By using the service, you agree to the Terms and referenced policies, including dispute-resolution terms. Practical effect: many disputes will be governed by the posted contract rather than general consumer expectations.

The privacy notice says some users can request their information in a portable format. That is useful if you want to move records to another provider or keep a copy of your data.

You can choose whether Cash App accesses your phone contacts, and the settings let you stop sharing them later. This limits one common source of invasive contact syncing.

The policy gives concrete ways to exercise privacy rights by support portal or phone, and mentions opt-outs for targeted advertising and some state-law rights. That makes the process more accessible than many services.