Revolut vs Cash App

Revolut collects broad categories of personal data including IDs, financial details, device data, location, contacts, biometrics, behavioral signals, and inferred profiles. This creates a detailed picture of your finances and app use.

Revolut may use automated systems, including AI, to open accounts, detect fraud, and lock, restrict, or close accounts. In practice, users may face sudden service interruptions pending review.

Revolut expressly says it will not sell your personal data. That is a meaningful privacy commitment compared with many consumer platforms.

Users can access, correct, delete, restrict, object, withdraw consent, and request transfer of certain data. Practical controls are available in-app or by email.

Personal data may be kept for long periods after the relationship ends, and some fraud-related records may be retained even longer. Deletion requests may therefore only be partially honored.

Revolut shares data within its group and with service providers, payment networks, credit agencies, partners, authorities, and payment counterparties. Some recipients of your payments will receive identifying details like your name and IBAN.

If you enter the wrong account details or pay the wrong person, Revolut generally is not responsible and only says it will try to help recover funds. Users bear much of the risk of payment mistakes.

If an automated decision significantly affects you, you can ask for manual review and challenge the result. This matters because account opening, fraud checks, restrictions, closures, and credit decisions may be automated.

If you cannot resolve a complaint with Revolut, you may escalate to the Financial Ombudsman Service. This gives users an external dispute option beyond dealing only with the company.

You can download your payment and account information from the app while your account is active. That supports record-keeping and practical portability.

The terms say English law applies and court claims must be brought in England and Wales. That may make court action less convenient for some users, though it does not waive the right to complain to the Ombudsman.

Customer money is held as safeguarded e-money in segregated accounts or low-risk assets, which offers insolvency protection mechanics. But it is not covered by the UK Financial Services Compensation Scheme.

Many disputes must be resolved through individual arbitration instead of court, which can limit your ability to sue and usually blocks class actions. That can reduce leverage if you have a consumer claim.

Cash App can revise the terms and treats continued use as acceptance. In practice, your rights or obligations may change without a fresh signature.

The privacy notice allows collection of sensitive identity, financial, transaction, device, location, employment, contacts, and biometric verification data, plus information from outside partners. That creates a broad profile of your financial and app activity.

Cash App may use shopping history, app browsing, card transactions, and location for personalized advertising, including ads for other brands. This goes beyond what many users expect from a payments app.

The policy says it may share masked identifiers, device data, and interest categories with ad-tech providers for targeted advertising. Even if not a traditional sale, your data can still fuel cross-context ad targeting.

Closing your account does not mean immediate deletion. Cash App may retain data for legal compliance, fraud prevention, fee collection, disputes, investigations, and rights enforcement.

Cash App is not itself a bank, and FDIC pass-through coverage only applies in certain account setups and conditions. Bitcoin, investing holdings, and some balances or pending funds are not covered.

The privacy notice gives a concrete route to deactivate or close your account. A defined closure flow is better than requiring unclear support escalation.

Residents of certain states can request access, correction, deletion, and a portable copy of personal data, and can opt out of targeted advertising. These are meaningful controls where applicable.

You are responsible for account security and activity on your account, including authorized sponsored accounts. That can make it harder to shift losses from misuse or access problems back to the company.

Users can opt out of commerce-media targeted ads in-app and can limit or stop location collection through device settings. These controls do not eliminate all sharing, but they provide some practical choice.

The documents clearly spell out fees, insurance limitations, complaint channels, and privacy-change notices. That makes key risks easier to understand than in many financial app terms.