Revolut vs Venmo

Revolut collects broad categories of personal data including IDs, financial details, device data, location, contacts, biometrics, behavioral signals, and inferred profiles. This creates a detailed picture of your finances and app use.

Revolut may use automated systems, including AI, to open accounts, detect fraud, and lock, restrict, or close accounts. In practice, users may face sudden service interruptions pending review.

Revolut expressly says it will not sell your personal data. That is a meaningful privacy commitment compared with many consumer platforms.

Users can access, correct, delete, restrict, object, withdraw consent, and request transfer of certain data. Practical controls are available in-app or by email.

Personal data may be kept for long periods after the relationship ends, and some fraud-related records may be retained even longer. Deletion requests may therefore only be partially honored.

Revolut shares data within its group and with service providers, payment networks, credit agencies, partners, authorities, and payment counterparties. Some recipients of your payments will receive identifying details like your name and IBAN.

If you enter the wrong account details or pay the wrong person, Revolut generally is not responsible and only says it will try to help recover funds. Users bear much of the risk of payment mistakes.

If an automated decision significantly affects you, you can ask for manual review and challenge the result. This matters because account opening, fraud checks, restrictions, closures, and credit decisions may be automated.

If you cannot resolve a complaint with Revolut, you may escalate to the Financial Ombudsman Service. This gives users an external dispute option beyond dealing only with the company.

You can download your payment and account information from the app while your account is active. That supports record-keeping and practical portability.

The terms say English law applies and court claims must be brought in England and Wales. That may make court action less convenient for some users, though it does not waive the right to complain to the Ombudsman.

Customer money is held as safeguarded e-money in segregated accounts or low-risk assets, which offers insolvency protection mechanics. But it is not covered by the UK Financial Services Compensation Scheme.

For Tap to Pay, sellers are responsible for refunds, reversals, chargebacks, and related fees, and Venmo may deduct amounts from balances or create a negative balance. Seller fees are also generally not refunded when you refund a buyer.

Venmo says it generally keeps personal information for the relationship plus 10 years, and potentially longer for compliance, disputes, or legal claims. That is a lengthy retention period for a consumer payments app.

Venmo uses cookies and similar tools for personalization, analytics, and advertising, not just core service functions. Disabling cookies may also limit features, reducing practical privacy choice.

Profile and transaction information can be visible to other users or even the public depending on settings, and business profiles may be indexed by search engines. Users should review privacy settings carefully before using the service socially or commercially.

Venmo may restrict, suspend, or limit accounts and can require identity, business, or tax documentation before allowing continued selling. For affected users, access to payment functionality can be disrupted quickly.

For Tap to Pay, Venmo says it may stop offering the service without prior notice and can change fees and limits in its sole discretion. Businesses depending on the feature get little stability assurance.

Venmo says it does not respond to browser Do Not Track signals. Users who rely on DNT to reduce tracking will not get that preference honored here.

Venmo shares information with affiliates, service providers, merchants, payment partners, other users in transactions, and authorities when needed. This is common for payments, but it means your data can move across a wide network of parties.

Venmo states it does not disclose personal information to third parties for their own promotional or marketing purposes. That is a meaningful limitation compared with more aggressive ad-tech sharing models.

Users can review and update personal information through account settings. This is a basic but important privacy control that improves transparency and accuracy.

Although Venmo may notify users electronically after a breach, it also explains that some users have a legal right to written notice and provides a way to request it. That is clearer than many privacy policies.