AIgree
← back

Telegram vs Signal

Side-by-side comparison of the Terms of Service and Privacy Policy of Telegram and Signal.

Telegram logo
Telegram
Messaging
★★★★☆
Mostly user-friendly

Telegram offers notable privacy protections, minimal ad profiling, user controls, and account/data deletion rights. Main downsides are server-side storage for normal chats, third-party data sharing for optional features, auto-renewing nonrefundable subscriptions, unilateral policy changes, and broad service/liability disclaimers.

Telegram’s legal terms are relatively privacy-forward for a mainstream messaging service: it limits ad targeting, offers end-to-end encrypted secret chats, and provides deletion and data-rights tools. But regular cloud chats are stored on Telegram servers, some optional features share data with third parties, subscriptions auto-renew and are mostly nonrefundable, and Telegram reserves broad discretion to update terms and suspend accounts.

Points of interest

  • positive ●●●●● privacy
    No ad targeting

    Telegram says it does not use personal data for ad targeting. Sponsored messages in public channels are contextual rather than based on user profiling.

  • positive ●●●●● privacy
    Secret chats are E2EE

    Secret chats are end-to-end encrypted and Telegram says it cannot read them. It also says it does not store secret chats as readable server-side content.

  • negative ●●●●○ privacy
    Regular chats stored server-side

    Normal cloud chats, media, and files are stored on Telegram’s servers so they sync across devices. That is convenient, but it means standard chats do not get the same privacy model as secret chats.

  • negative ●●●●○ privacy
    Bots and features share data

    Using bots, mini apps, business chatbots, translation, voice-to-text, and payments can send data to independent third parties. In some cases bots may access messages in chats assigned to them.

  • negative ●●●●○ terms
    Auto-renew, no refund

    Telegram Premium renews automatically until canceled, and deleting your account or app does not stop billing. Early cancellation generally does not give a partial refund or credit.

  • positive ●●●●○ privacy
    Strong deletion and portability

    Users can delete their account and cloud data, and Telegram recognizes access, correction, deletion, objection, restriction, and portability rights under applicable law.

  • negative ●●●○○ privacy
    Metadata kept 12 months

    Telegram may collect IP address, device/app usage, and username-history metadata for security and abuse prevention, and can keep it for up to 12 months.

  • negative ●●●○○ privacy
    Public profile basics

    Your chosen screen name, username, and profile photos are always public. That makes discovery easier, but reduces default privacy around account identity.

  • negative ●●●○○ terms
    Telegram can change terms

    Telegram reserves the right to update its terms and privacy policy later. Privacy-policy changes take effect when posted, though Telegram says important changes will be notified in-app.

  • negative ●●●○○ terms
    Broad suspension discretion

    Telegram can temporarily or permanently ban accounts for violations, and says it will not compensate users for lost Premium benefits. Reported cloud-chat messages may also be reviewed by moderators.

  • positive ●●●○○ privacy
    Minimal cookies on web

    Telegram says its web service uses only operational cookies and not cookies for profiling or advertising. This is a meaningful privacy-positive compared with many web services.

  • positive ●●●○○ privacy
    Transparency on legal requests

    Telegram says it may disclose IP address and phone number only under valid criminal-authority orders and will include such disclosures in a quarterly transparency report.

Documents

Signal logo
Signal
Messaging
★★★★☆
Generally user-friendly

Signal offers unusually strong privacy commitments and minimal data practices compared with many messaging services, including explicit no-sale language and end-to-end encryption. Its downsides are mostly standard legal-risk protections for the company: liability limits, California forum selection, unilateral policy changes, account termination discretion, and required phone-number registration.

Signal’s legal terms are notably privacy-forward for a messaging service: it says it does not sell or monetize personal data, uses end-to-end encryption, and stores limited account and technical information. The tradeoffs are standard but important: required phone-number signup, international data transfers, broad service disclaimers, a $100 liability cap, California-only dispute venue, unilateral updates, and the ability to suspend or terminate access at any time.

Points of interest

  • positive ●●●●● terms
    No data selling

    Signal explicitly says it does not sell, rent, or monetize your personal data or content. That is a strong privacy commitment compared with many ad-supported services.

  • positive ●●●●● privacy
    End-to-end encrypted content

    Signal says it cannot access the contents of your messages or calls because they are end-to-end encrypted. In practice, this sharply limits what the company can read or disclose about your communications.

  • negative ●●●●○ terms
    Liability capped at $100

    If Signal harms you, its total contractual liability is capped at $100 to the extent allowed by law, and many categories of damages are excluded. This significantly limits practical remedies.

  • positive ●●●●○ privacy
    Minimal server-side data

    The policy says message history stays on your devices and that server-side technical data is limited to what is necessary to operate the service. This reduces the amount of personal information retained centrally.

  • negative ●●●○○ terms
    Phone number required

    You must sign up with a phone number and accept verification texts or calls. That creates an identity link many privacy-conscious users may prefer to avoid.

  • negative ●●●○○ terms
    California courts only

    Disputes must be brought in specified California courts under California law. This can make it harder or costlier for non-California or international users to pursue claims.

  • negative ●●●○○ terms
    Unilateral changes and termination

    Signal can update its terms and privacy policy, with continued use treated as acceptance, and it may suspend or terminate access at any time for any reason. Users have limited leverage if terms worsen or access is cut off.

  • positive ●●●○○ terms
    You keep ownership

    Signal states that you own the information you submit through the service. Notably, the terms do not describe a broad content license letting Signal exploit user content.

  • negative ●●○○○ privacy
    Contact hashing uploads

    If you use contact discovery, Signal may hash address-book data and send it to its servers to find other users. This is optional and privacy-protective by design, but still involves sharing derived contact data.

  • negative ●●○○○ terms
    International data transfers

    Signal says encrypted information and metadata may be transferred to the United States and other countries where it or its providers operate. Users outside those countries may face different legal protections.

  • negative ●●○○○ terms
    No emergency calling

    Signal is not a substitute for emergency services. Relying on it in a crisis could be dangerous because it does not connect to police, fire, hospitals, or similar services.

  • positive ●●○○○ privacy
    In-app privacy controls

    Users can manage personal information and enable extra protections like a Registration Lock PIN in the app settings. This is a useful transparency and account-security feature.

Documents

Comparison is based on each service's published Terms of Service and Privacy Policy. Read the source documents linked above before relying on any specific clause.