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Telegram vs Slack

Side-by-side comparison of the Terms of Service and Privacy Policy of Telegram and Slack.

Telegram logo
Telegram
Messaging
★★★★☆
Mostly user-friendly

Telegram offers notable privacy protections, minimal ad profiling, user controls, and account/data deletion rights. Main downsides are server-side storage for normal chats, third-party data sharing for optional features, auto-renewing nonrefundable subscriptions, unilateral policy changes, and broad service/liability disclaimers.

Telegram’s legal terms are relatively privacy-forward for a mainstream messaging service: it limits ad targeting, offers end-to-end encrypted secret chats, and provides deletion and data-rights tools. But regular cloud chats are stored on Telegram servers, some optional features share data with third parties, subscriptions auto-renew and are mostly nonrefundable, and Telegram reserves broad discretion to update terms and suspend accounts.

Points of interest

  • positive ●●●●● privacy
    No ad targeting

    Telegram says it does not use personal data for ad targeting. Sponsored messages in public channels are contextual rather than based on user profiling.

  • positive ●●●●● privacy
    Secret chats are E2EE

    Secret chats are end-to-end encrypted and Telegram says it cannot read them. It also says it does not store secret chats as readable server-side content.

  • negative ●●●●○ privacy
    Regular chats stored server-side

    Normal cloud chats, media, and files are stored on Telegram’s servers so they sync across devices. That is convenient, but it means standard chats do not get the same privacy model as secret chats.

  • negative ●●●●○ privacy
    Bots and features share data

    Using bots, mini apps, business chatbots, translation, voice-to-text, and payments can send data to independent third parties. In some cases bots may access messages in chats assigned to them.

  • negative ●●●●○ terms
    Auto-renew, no refund

    Telegram Premium renews automatically until canceled, and deleting your account or app does not stop billing. Early cancellation generally does not give a partial refund or credit.

  • positive ●●●●○ privacy
    Strong deletion and portability

    Users can delete their account and cloud data, and Telegram recognizes access, correction, deletion, objection, restriction, and portability rights under applicable law.

  • negative ●●●○○ privacy
    Metadata kept 12 months

    Telegram may collect IP address, device/app usage, and username-history metadata for security and abuse prevention, and can keep it for up to 12 months.

  • negative ●●●○○ privacy
    Public profile basics

    Your chosen screen name, username, and profile photos are always public. That makes discovery easier, but reduces default privacy around account identity.

  • negative ●●●○○ terms
    Telegram can change terms

    Telegram reserves the right to update its terms and privacy policy later. Privacy-policy changes take effect when posted, though Telegram says important changes will be notified in-app.

  • negative ●●●○○ terms
    Broad suspension discretion

    Telegram can temporarily or permanently ban accounts for violations, and says it will not compensate users for lost Premium benefits. Reported cloud-chat messages may also be reviewed by moderators.

  • positive ●●●○○ privacy
    Minimal cookies on web

    Telegram says its web service uses only operational cookies and not cookies for profiling or advertising. This is a meaningful privacy-positive compared with many web services.

  • positive ●●●○○ privacy
    Transparency on legal requests

    Telegram says it may disclose IP address and phone number only under valid criminal-authority orders and will include such disclosures in a quarterly transparency report.

Documents

Slack logo
Slack
Messaging
★★★☆☆
Mixed

Slack offers meaningful transparency, statutory privacy rights, no CCPA-defined sale of personal data, and documented transfer safeguards. But it also collects broad usage/device/cookie data, permits ad-related sharing, gives employers/admins substantial control over user content and access, and retains some personal data for broad business and legal purposes.

Slack is a workplace messaging platform whose legal setup separates employer-controlled workspace content from Slack-controlled account and usage data. It collects extensive service, device, cookie, and integration data; shares data with admins, vendors, affiliates, sponsors, and third-party apps; offers statutory privacy rights and some transparency resources; and relies heavily on customer administrators to manage retention, access, and deletion of workspace data.

Points of interest

  • negative ●●●●● privacy
    Employer controls workspace data

    If you use Slack through work, your employer or workspace owner controls messages, files, settings, exports, and many privacy choices. In practice, your organization—not you—usually decides retention, access, and deletion of workspace content.

  • negative ●●●●○ privacy
    Admins can access activity

    Workspace owners and admins may access, modify, or restrict your information, including profile details and workspace activity logs. Users should not assume workplace Slack activity is private from their organization.

  • negative ●●●●○ privacy
    Broad data collection

    Slack collects extensive non-content data including logs, device identifiers, approximate location, cookies, imported contacts, integration data, and audio/video metadata. This creates a detailed record of how you use the service even outside message content itself.

  • negative ●●●●○ privacy
    Ad-related sharing allowed

    Slack says it does not 'sell' personal data under CCPA definitions, but it may share identifiers and internet activity with third-party advertisers for targeted ads off Slack. That means some personal data can still support advertising ecosystems.

  • positive ●●●●○ privacy
    No CCPA sale claim

    Slack states it does not sell personal information as defined by the CCPA and says it would provide a right to opt out before doing so. This is a meaningful privacy commitment, even though ad-related sharing still occurs.

  • positive ●●●●○ privacy
    Privacy rights and opt-outs

    Users may have rights to access, correct, delete, restrict, object, and for Californians opt out of certain sharing. Slack also recognizes Global Privacy Control for cookie-based sharing opt-outs.

  • negative ●●●○○ privacy
    Third-party app data risk

    When integrations are enabled, Slack may receive and share data with those providers, which operate under their own privacy policies. Slack expressly does not guarantee those providers fully disclose permissions.

  • negative ●●●○○ privacy
    Open-ended retention

    Slack keeps customer data according to employer instructions, but may retain other personal data as long as necessary for support, audits, legal compliance, disputes, and business interests. This does not give users a firm deletion timeline for all personal data.

  • positive ●●●○○ privacy
    Transfer safeguards disclosed

    Slack clearly says data may be transferred internationally, including to the U.S., and identifies Standard Contractual Clauses and APEC certifications as safeguards. This is helpful transparency for cross-border data handling.

  • negative ●●○○○ privacy
    Policy changes by notice

    Slack can change its privacy policy over time and asks users to review it, with extra notice only for material changes to privacy rights. Continued use may effectively mean accepting updated terms unless you deactivate your account.

  • positive ●●○○○ terms
    Useful transparency resources

    Slack links to supporting materials like subprocessors, security practices, data request resources, transparency reporting, and data export guidance. That makes it easier for users and organizations to evaluate operational privacy practices.

Documents

Comparison is based on each service's published Terms of Service and Privacy Policy. Read the source documents linked above before relying on any specific clause.