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Telegram vs Slack

Side-by-side comparison of the Terms of Service and Privacy Policy of Telegram and Slack.

Telegram logo
Telegram
Messaging
★★★★☆
Mostly user-friendly

Telegram offers notable privacy protections, minimal ad profiling, user controls, and account/data deletion rights. Main downsides are server-side storage for normal chats, third-party data sharing for optional features, auto-renewing nonrefundable subscriptions, unilateral policy changes, and broad service/liability disclaimers.

Telegram’s legal terms are relatively privacy-forward for a mainstream messaging service: it limits ad targeting, offers end-to-end encrypted secret chats, and provides deletion and data-rights tools. But regular cloud chats are stored on Telegram servers, some optional features share data with third parties, subscriptions auto-renew and are mostly nonrefundable, and Telegram reserves broad discretion to update terms and suspend accounts.

Points of interest

  • positive ●●●●● privacy
    No ad targeting

    Telegram says it does not use personal data for ad targeting. Sponsored messages in public channels are contextual rather than based on user profiling.

  • positive ●●●●● privacy
    Secret chats are E2EE

    Secret chats are end-to-end encrypted and Telegram says it cannot read them. It also says it does not store secret chats as readable server-side content.

  • negative ●●●●○ privacy
    Regular chats stored server-side

    Normal cloud chats, media, and files are stored on Telegram’s servers so they sync across devices. That is convenient, but it means standard chats do not get the same privacy model as secret chats.

  • negative ●●●●○ privacy
    Bots and features share data

    Using bots, mini apps, business chatbots, translation, voice-to-text, and payments can send data to independent third parties. In some cases bots may access messages in chats assigned to them.

  • negative ●●●●○ terms
    Auto-renew, no refund

    Telegram Premium renews automatically until canceled, and deleting your account or app does not stop billing. Early cancellation generally does not give a partial refund or credit.

  • positive ●●●●○ privacy
    Strong deletion and portability

    Users can delete their account and cloud data, and Telegram recognizes access, correction, deletion, objection, restriction, and portability rights under applicable law.

  • negative ●●●○○ privacy
    Metadata kept 12 months

    Telegram may collect IP address, device/app usage, and username-history metadata for security and abuse prevention, and can keep it for up to 12 months.

  • negative ●●●○○ privacy
    Public profile basics

    Your chosen screen name, username, and profile photos are always public. That makes discovery easier, but reduces default privacy around account identity.

  • negative ●●●○○ terms
    Telegram can change terms

    Telegram reserves the right to update its terms and privacy policy later. Privacy-policy changes take effect when posted, though Telegram says important changes will be notified in-app.

  • negative ●●●○○ terms
    Broad suspension discretion

    Telegram can temporarily or permanently ban accounts for violations, and says it will not compensate users for lost Premium benefits. Reported cloud-chat messages may also be reviewed by moderators.

  • positive ●●●○○ privacy
    Minimal cookies on web

    Telegram says its web service uses only operational cookies and not cookies for profiling or advertising. This is a meaningful privacy-positive compared with many web services.

  • positive ●●●○○ privacy
    Transparency on legal requests

    Telegram says it may disclose IP address and phone number only under valid criminal-authority orders and will include such disclosures in a quarterly transparency report.

Documents

Slack logo
Slack
Messaging
★★★☆☆
Mixed, employer-centric

Slack provides meaningful privacy disclosures and several data-subject rights, but user control is limited in managed workspaces and data sharing/retention are broad. The posture is typical for business collaboration software, not especially user-friendly for individual privacy.

Slack’s legal terms are fairly standard for an enterprise messaging platform, but they are strongly workplace-controlled: employers or workspace owners govern most workspace data, settings, and many user rights. Slack collects substantial account, usage, device, cookie, location, and integration data, may share data with admins, service providers, affiliates, connected workspaces, and law enforcement, and transfers data internationally. The policy offers several user rights and California privacy options, but deletion and access for workspace content often require going through the customer controlling the workspace.

Points of interest

  • negative ●●●●○ privacy
    Broad data collection

    Slack collects account details, logs, device information, approximate location, cookies, imported contacts, third-party integration data, and audio/video metadata. That gives Slack a fairly detailed picture of how you and your device use the service.

  • negative ●●●●○ privacy
    Data shared with workspace admins

    Owners and administrators may be able to access, modify, or restrict access to information, including profile details and workspace activity logs. In a workplace account, your employer may therefore have substantial visibility into your use of Slack.

  • negative ●●●○○ privacy
    Third-party integrations can expose data

    If a workspace enables third-party services, Slack may receive and share information with those providers, and those services run under their own policies. Users should assume integrated apps can expand where their data goes.

  • negative ●●●○○ privacy
    Long retention of other data

    Slack keeps non-customer personal data as long as necessary for support, legal compliance, disputes, and business purposes, including after account deactivation. That means some data can persist well after you stop using the service.

  • negative ●●●○○ privacy
    International transfers

    Slack transfers personal data outside your country, including to the United States and other countries. While it cites safeguards like Standard Contractual Clauses, cross-border transfers still increase jurisdictional exposure.

  • positive ●●●○○ privacy
    Deletion and access rights

    Slack says users may request access, correction, and deletion of personal information, and can use account settings tools where available. For workspace-controlled data, though, you may need to contact the customer/administrator.

  • positive ●●●○○ privacy
    California opt-out tools

    California users get CCPA/CPRA rights, including deletion, disclosure, and opting out of certain ad-related sharing. Slack also recognizes Global Privacy Control for cookie-based sharing signals.

  • negative ●●○○○ privacy
    Marketing emails permitted

    Slack uses personal data to send marketing emails and other promotional communications. You can control some of these messages, but marketing is still an express use of the service data.

  • neutral ●●○○○ privacy
    Workspace-controlled data

    If you use Slack through an employer or other customer, that organization controls workspace settings and Customer Data. Practically, this means your message and file access rights may depend more on your workspace admin than on Slack itself.

  • neutral ●○○○○ terms
    Binding agreement applies

    The terms expressly say the Slack Terms are a binding agreement. This is standard, but it means use of the service is legally governed by incorporated agreements you should read carefully.

Documents

Comparison is based on each service's published Terms of Service and Privacy Policy. Read the source documents linked above before relying on any specific clause.