Todoist vs Canva
Side-by-side comparison of the Terms of Service and Privacy Policy of Todoist and Canva.
Todoist offers some meaningful privacy positives, including an explicit no-general-AI-training statement, disclosed deletion timing, and data access/portability rights. But these are offset by arbitration, broad content licensing, unilateral termination/service changes, extensive liability limits, auto-renewal, and broad data sharing including advertising/analytics and AI providers.
Todoist’s legal terms are fairly standard for a cloud productivity app: paid plans auto-renew, refunds are limited, liability is heavily capped, and most disputes go to individual arbitration unless you opt out quickly. On privacy, Doist discloses broad data collection and sharing with vendors, analytics, ads, and AI providers, but also states it does not use user data to train generalized AI models and offers EEA/UK rights plus API-based access to much account data.
Points of interest
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negative ●●●●○ termsBinding arbitration required
Most disputes must be resolved through individual arbitration, and you waive court access, jury trial, and class actions unless you opt out within 30 days. That can make it harder and less practical to pursue claims.
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negative ●●●●○ termsBroad content license
You keep ownership of your content, but grant Doist a worldwide, irrevocable, royalty-free license to use, store, modify, and distribute it to operate the service. In shared spaces, other users may also get broad rights to interact with your content.
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negative ●●●●○ termsCan terminate anytime
Doist can suspend or terminate your account or access at any time, for any reason or no reason, with or without notice. After termination, it has no obligation to keep or provide your stored content.
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negative ●●●●○ termsStrong liability waivers
The service is provided as-is, with broad warranty disclaimers, and Doist’s liability is generally capped at what you paid in the prior 12 months or $100. This significantly limits your recovery if something goes wrong.
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positive ●●●●○ privacyNo generalized AI training
Doist says it does not use your information, including AI-collected information, to train generalized or non-personalized AI or machine learning models. This is a meaningful privacy commitment compared with many AI-enabled services.
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positive ●●●●○ privacyDeletion with backup timeline
The policy explains that after account deletion, information is removed from production systems and usually only encrypted backup copies remain for 90 days. That gives users a clearer expectation than vague retention language.
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negative ●●●○○ termsAuto-renewal, limited refunds
Paid subscriptions renew automatically until canceled, and fees are generally non-refundable. Users need to cancel before renewal to avoid the next charge.
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negative ●●●○○ termsData shared with AI vendors
If you use AI features, your prompts and related data may be sent to third-party AI providers, and outputs are not guaranteed to be accurate. Sensitive information entered into AI features may therefore reach outside vendors.
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negative ●●●○○ privacyAdvertising and cross-service tracking
The privacy policy allows analytics and advertising cookies, and says third-party partners may collect information about your online activities over time and across different services. That goes beyond strictly necessary service operation.
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positive ●●●○○ privacyAPI access and portability
EEA/UK users are told they can access data, and Doist says it provides full access to your information via its API, with portability rights also described. That can make exporting and moving data easier, though some categories are excluded.
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neutral ●●○○○ privacyEmployer controls workspace data
If you use Todoist through an organizational workspace, your employer or organization may control, access, modify, or delete workspace content, and its privacy policy applies there. That is important context for workplace use rather than a consumer-facing promise.
Documents
Canva provides some meaningful user-friendly features such as private-by-default designs, ownership of user content, policy archives, and privacy/AI controls. However, those benefits are offset by broad data collection, ad targeting, admin access to work accounts, long/undefined retention, auto-renewal, liability limits, and mandatory arbitration.
Canva offers clear summaries, private-by-default design sharing, user ownership of uploaded content, and some privacy controls including AI-training preferences and data-rights request channels. But it also collects extensive usage and third-party data, uses personalized advertising and cross-site tracking, auto-renews paid plans with limited refunds, lets employers/team admins control work content, limits liability sharply, and requires individual arbitration with class-action and jury-trial waivers.
Points of interest
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negative ●●●●● termsArbitration and class waiver
Most disputes must go to binding AAA arbitration on an individual basis, and users waive jury trials and class actions. This makes it harder to bring claims in court or join with other users.
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negative ●●●●○ privacyBroad tracking and ad targeting
Canva uses cookies, device IDs, location data, and partner data to personalize ads and measure effectiveness, including on other sites. This means substantial tracking beyond basic service operation.
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negative ●●●●○ privacyThird-party data enrichment
Canva may combine your data with information from data brokers, social platforms, and public sources to profile you and tailor offers. This can expand what Canva knows about you beyond what you directly provide.
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negative ●●●●○ termsTeam admins control work content
If you use a team or managed work account, admins may access, transfer, delete, or reassign your content and account. This significantly reduces privacy and control for workplace use.
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negative ●●●●○ termsLow liability cap
If Canva causes harm, its total liability is generally capped at the greater of $100 or the fees you paid in the prior year. For many users, that sharply limits practical remedies.
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positive ●●●●○ termsYou keep content ownership
Canva says you retain ownership of content you upload. The license you grant is framed around operating, securing, and continuing shared designs rather than taking ownership outright.
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negative ●●●○○ termsShared content license persists
If your content is included in a design you share, Canva gets a perpetual license as needed to keep that design available. That means some rights continue even after your subscription ends or your account is closed.
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negative ●●●○○ privacyRetention period undefined
After account termination, Canva may keep profile information and user content for a commercially reasonable time and for legal, backup, or archival reasons. The policy does not give a clear deletion deadline for ordinary accounts.
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negative ●●●○○ termsAuto-renewal and limited refunds
Paid subscriptions renew automatically, cancellations usually only stop the next cycle, and fees already paid are generally nonrefundable unless law requires otherwise. Free trials can also convert into paid plans unless cancelled in time.
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positive ●●●○○ privacyDesigns private by default
Canva defaults designs to the most restrictive sharing setting, which is a meaningful privacy protection. Users still need to be careful with link-sharing and public posting options.
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positive ●●●○○ privacyAI training controls offered
Users can manage preferences for whether Canva analyzes their data for training AI and machine-learning features. Canva also says Canva Education user content is not used for AI training.
Documents
Comparison is based on each service's published Terms of Service and Privacy Policy. Read the source documents linked above before relying on any specific clause.