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Todoist vs Canva

Side-by-side comparison of the Terms of Service and Privacy Policy of Todoist and Canva.

Todoist logo
Todoist
Productivity
★★★☆☆
Mixed

Todoist offers some meaningful privacy positives, including an explicit no-general-AI-training statement, disclosed deletion timing, and data access/portability rights. But these are offset by arbitration, broad content licensing, unilateral termination/service changes, extensive liability limits, auto-renewal, and broad data sharing including advertising/analytics and AI providers.

Todoist’s legal terms are fairly standard for a cloud productivity app: paid plans auto-renew, refunds are limited, liability is heavily capped, and most disputes go to individual arbitration unless you opt out quickly. On privacy, Doist discloses broad data collection and sharing with vendors, analytics, ads, and AI providers, but also states it does not use user data to train generalized AI models and offers EEA/UK rights plus API-based access to much account data.

Points of interest

  • negative ●●●●○ terms
    Binding arbitration required

    Most disputes must be resolved through individual arbitration, and you waive court access, jury trial, and class actions unless you opt out within 30 days. That can make it harder and less practical to pursue claims.

  • negative ●●●●○ terms
    Broad content license

    You keep ownership of your content, but grant Doist a worldwide, irrevocable, royalty-free license to use, store, modify, and distribute it to operate the service. In shared spaces, other users may also get broad rights to interact with your content.

  • negative ●●●●○ terms
    Can terminate anytime

    Doist can suspend or terminate your account or access at any time, for any reason or no reason, with or without notice. After termination, it has no obligation to keep or provide your stored content.

  • negative ●●●●○ terms
    Strong liability waivers

    The service is provided as-is, with broad warranty disclaimers, and Doist’s liability is generally capped at what you paid in the prior 12 months or $100. This significantly limits your recovery if something goes wrong.

  • positive ●●●●○ privacy
    No generalized AI training

    Doist says it does not use your information, including AI-collected information, to train generalized or non-personalized AI or machine learning models. This is a meaningful privacy commitment compared with many AI-enabled services.

  • positive ●●●●○ privacy
    Deletion with backup timeline

    The policy explains that after account deletion, information is removed from production systems and usually only encrypted backup copies remain for 90 days. That gives users a clearer expectation than vague retention language.

  • negative ●●●○○ terms
    Auto-renewal, limited refunds

    Paid subscriptions renew automatically until canceled, and fees are generally non-refundable. Users need to cancel before renewal to avoid the next charge.

  • negative ●●●○○ terms
    Data shared with AI vendors

    If you use AI features, your prompts and related data may be sent to third-party AI providers, and outputs are not guaranteed to be accurate. Sensitive information entered into AI features may therefore reach outside vendors.

  • negative ●●●○○ privacy
    Advertising and cross-service tracking

    The privacy policy allows analytics and advertising cookies, and says third-party partners may collect information about your online activities over time and across different services. That goes beyond strictly necessary service operation.

  • positive ●●●○○ privacy
    API access and portability

    EEA/UK users are told they can access data, and Doist says it provides full access to your information via its API, with portability rights also described. That can make exporting and moving data easier, though some categories are excluded.

  • neutral ●●○○○ privacy
    Employer controls workspace data

    If you use Todoist through an organizational workspace, your employer or organization may control, access, modify, or delete workspace content, and its privacy policy applies there. That is important context for workplace use rather than a consumer-facing promise.

Documents

Canva logo
Canva
Productivity
★★★☆☆
Mixed

Canva provides some meaningful user-friendly features such as private-by-default designs, ownership of user content, policy archives, and privacy/AI controls. However, those benefits are offset by broad data collection, ad targeting, admin access to work accounts, long/undefined retention, auto-renewal, liability limits, and mandatory arbitration.

Canva offers clear summaries, private-by-default design sharing, user ownership of uploaded content, and some privacy controls including AI-training preferences and data-rights request channels. But it also collects extensive usage and third-party data, uses personalized advertising and cross-site tracking, auto-renews paid plans with limited refunds, lets employers/team admins control work content, limits liability sharply, and requires individual arbitration with class-action and jury-trial waivers.

Points of interest

  • negative ●●●●● terms
    Arbitration and class waiver

    Most disputes must go to binding AAA arbitration on an individual basis, and users waive jury trials and class actions. This makes it harder to bring claims in court or join with other users.

  • negative ●●●●○ privacy
    Broad tracking and ad targeting

    Canva uses cookies, device IDs, location data, and partner data to personalize ads and measure effectiveness, including on other sites. This means substantial tracking beyond basic service operation.

  • negative ●●●●○ privacy
    Third-party data enrichment

    Canva may combine your data with information from data brokers, social platforms, and public sources to profile you and tailor offers. This can expand what Canva knows about you beyond what you directly provide.

  • negative ●●●●○ terms
    Team admins control work content

    If you use a team or managed work account, admins may access, transfer, delete, or reassign your content and account. This significantly reduces privacy and control for workplace use.

  • negative ●●●●○ terms
    Low liability cap

    If Canva causes harm, its total liability is generally capped at the greater of $100 or the fees you paid in the prior year. For many users, that sharply limits practical remedies.

  • positive ●●●●○ terms
    You keep content ownership

    Canva says you retain ownership of content you upload. The license you grant is framed around operating, securing, and continuing shared designs rather than taking ownership outright.

  • negative ●●●○○ terms
    Shared content license persists

    If your content is included in a design you share, Canva gets a perpetual license as needed to keep that design available. That means some rights continue even after your subscription ends or your account is closed.

  • negative ●●●○○ privacy
    Retention period undefined

    After account termination, Canva may keep profile information and user content for a commercially reasonable time and for legal, backup, or archival reasons. The policy does not give a clear deletion deadline for ordinary accounts.

  • negative ●●●○○ terms
    Auto-renewal and limited refunds

    Paid subscriptions renew automatically, cancellations usually only stop the next cycle, and fees already paid are generally nonrefundable unless law requires otherwise. Free trials can also convert into paid plans unless cancelled in time.

  • positive ●●●○○ privacy
    Designs private by default

    Canva defaults designs to the most restrictive sharing setting, which is a meaningful privacy protection. Users still need to be careful with link-sharing and public posting options.

  • positive ●●●○○ privacy
    AI training controls offered

    Users can manage preferences for whether Canva analyzes their data for training AI and machine-learning features. Canva also says Canva Education user content is not used for AI training.

Documents

Comparison is based on each service's published Terms of Service and Privacy Policy. Read the source documents linked above before relying on any specific clause.