Trello vs Canva

Subscriptions renew automatically unless you give notice before the term ends. That can lead to unwanted charges if you miss the cancellation window.

If something goes wrong, Atlassian’s liability is generally capped at the fees paid in the prior 12 months. That can leave limited recovery for outages, losses, or service failures.

For an initial order, you can cancel within 30 days for any reason and get a refund. That gives new customers a meaningful trial-like exit option.

After the agreement ends, Atlassian says it will delete customer data according to the documentation, unless law prevents it. That is a useful sign for cleanup and offboarding.

Atlassian can modify the agreement by posting updates, sometimes during your current term. If you object, your main remedy is to terminate the affected subscription and get a refund for unused prepaid fees.

You can terminate for convenience, but you generally will not get a refund except under the initial 30-day return policy. That makes mid-term cancellation financially costly.

The customer is responsible for user compliance, user activity, and how users access customer data. In practice, account admins and employers carry much of the risk for misuse.

The terms say the documentation explains how customers can retrieve their data from the cloud products. That supports portability and offboarding planning.

Atlassian says it maintains security measures and independent third-party audits/certifications. This does not eliminate risk, but it is a concrete security commitment.

The privacy policy says you may object to certain uses and can access or update certain information. That suggests some user control over Atlassian-held personal data.

Most disputes must go to individual binding arbitration instead of court, and users waive class actions and jury trials. This significantly limits collective legal remedies and makes it harder to bring a public lawsuit.

Paid plans renew automatically each billing cycle unless canceled, and cancellations only stop future charges at the end of the current cycle. Users should watch renewal dates closely because refunds for paid time are generally unavailable.

Canva keeps your ownership, but it gets a royalty-free, sublicensable license to host, copy, store, display, and use your content to provide the service. Shared designs can carry an even more durable license so the design stays available.

If you use a managed or team account, an employer or team administrator may access, transfer, delete, or reassign your account content and designs. That means work-created content may not remain private from the organization controlling the account.

Canva collects device, cookie, location, and activity data and uses it for personalization, analytics, AI features, and marketing/personalized ads. It also shares certain data with ad partners to measure and target advertising.

After an account ends, Canva may keep profile information and user content for a commercially reasonable period for legal, audit, backup, and archival purposes. Users should not expect immediate full deletion of all data.

Canva says designs are private by default, which is a helpful baseline for personal or sensitive work. Users still need to be careful with link-sharing and team collaboration, which can expose content to others.

Unless an account is terminated for a violation, users can download or export their User Content and designs before the account ends. That gives a practical portability path if you want to leave the service.

Canva lets users manage marketing preferences, some cookie settings, third-party enrichment, and AI training-related preferences. This gives meaningful though not complete control over how data is used.

Canva Education states that students are not served advertising and that student data is not sold. That is a notable protection for education users compared with the main service.