Trello vs Canva

Atlassian may remove data or suspend access if it believes content violates law, policy, others’ rights, or threatens service security. It says it will give a chance to fix issues when practicable, but the power is broad.

If something goes wrong, Atlassian’s general liability is capped at fees paid in the previous 12 months. That can significantly limit recovery for outages or losses.

Disputes are assigned to courts in Ireland or San Francisco rather than mandatory arbitration. That preserves a more traditional path to sue in court, though forum location may still be inconvenient.

Initial purchases can be canceled within 30 days for any reason and refunded. This is a meaningful trial-like protection compared with services that make all sales final immediately.

Paid subscriptions renew automatically at then-current rates unless either side gives notice before the term ends. Users need to actively cancel to avoid continued billing.

Outside the initial return policy or certain termination cases, payments are generally not refunded. If you cancel mid-term, unpaid amounts can become immediately due.

Aside from specific warranties, the products and services are provided "as is," and Atlassian disclaims many implied warranties. This weakens user remedies for performance issues not covered by express promises.

Atlassian promises to maintain an information security program and says it uses independent third-party audits and certifications. That is stronger than a purely discretionary security clause.

The terms expressly say documentation explains how customers can retrieve their data from cloud products. That is a useful portability/exit signal, even if the details are in separate documentation.

Using Marketplace apps or other integrations can allow those providers to access your data, and Atlassian disclaims responsibility for those products. This makes due diligence on integrations important.

If you use Trello through your employer or another organization, that customer controls the account and how your personal information is handled. In practice, your privacy rights may need to be exercised through your organization, not directly with Atlassian.

Atlassian says it will use commercially reasonable efforts to post agreement changes at least 30 days before they take effect. For many paid-plan changes, they apply at renewal, and some mid-term changes trigger a termination/refund option.

Most disputes must go to binding AAA arbitration on an individual basis, and users waive jury trials and class actions. This makes it harder to bring claims in court or join with other users.

Canva uses cookies, device IDs, location data, and partner data to personalize ads and measure effectiveness, including on other sites. This means substantial tracking beyond basic service operation.

Canva may combine your data with information from data brokers, social platforms, and public sources to profile you and tailor offers. This can expand what Canva knows about you beyond what you directly provide.

If you use a team or managed work account, admins may access, transfer, delete, or reassign your content and account. This significantly reduces privacy and control for workplace use.

If Canva causes harm, its total liability is generally capped at the greater of $100 or the fees you paid in the prior year. For many users, that sharply limits practical remedies.

Canva says you retain ownership of content you upload. The license you grant is framed around operating, securing, and continuing shared designs rather than taking ownership outright.

If your content is included in a design you share, Canva gets a perpetual license as needed to keep that design available. That means some rights continue even after your subscription ends or your account is closed.

After account termination, Canva may keep profile information and user content for a commercially reasonable time and for legal, backup, or archival reasons. The policy does not give a clear deletion deadline for ordinary accounts.

Paid subscriptions renew automatically, cancellations usually only stop the next cycle, and fees already paid are generally nonrefundable unless law requires otherwise. Free trials can also convert into paid plans unless cancelled in time.

Canva defaults designs to the most restrictive sharing setting, which is a meaningful privacy protection. Users still need to be careful with link-sharing and public posting options.

Users can manage preferences for whether Canva analyzes their data for training AI and machine-learning features. Canva also says Canva Education user content is not used for AI training.