Bolt — change history

2026-05-09 Privacy Policy shift +1 e440c73

Bolt reorganized and clarified its privacy policy, but also expanded biometric identity verification, passive data collection, safety, fraud, rating, and marketing processing details.

added: facial recognition and biometric verification details expanded: cookies/SDKs/analytics and calendar/location use cases clarified: rider rating warnings, suspensions, and unmatching clarified: marketing and service communication purposes reformatted: section headings and data category labels

2026-05-06 Terms of Service shift 0 6443c7e

Mostly formatting cleanup; the only user-facing change removes offline-download link arrows and clarifies linked tax resources without substantive rights or obligations changes.

removed: arrow icons from offline-download and resource links formatted: section headings no longer bolded inline clarified: tax/social resource links shown as plain URLs

2026-04-21 Privacy Policy shift +2 a8e59c4

Bolt replaced a basic cookie notice with a full passenger privacy policy detailing extensive data collection, sharing, retention, profiling, identity checks, ratings-based suspensions, and marketing uses.

added: comprehensive categories of personal data collected, including geolocation, device, payment, ID, biometric, and communications data added: sharing of user data with drivers, business customers, marketing partners, vendors, insurers, and authorities added: identity verification with selfies, ID documents, facial recognition, and possible account suspension added: rider ratings, automated warnings, and temporary ride suspensions based on low ratings added: retention periods, international transfers, user rights, and direct marketing/personalized advertising rules

2026-04-21 Terms of Service shift +2 a8e59c4

Bolt replaced a cookie notice with full driver-provider terms adding commissions, payment rules, suspension/termination rights, and broad compliance obligations for transport service providers.

added: full binding platform terms for drivers/service providers added: Bolt commissions, payout schedules, fees, and negative-balance rules added: account suspension/restriction and termination grounds added: extensive legal, licensing, tax, and data-compliance obligations clarified: Bolt is intermediary/agent, not transport employer