Discord provides notable privacy controls, says it does not sell personal information, offers deletion/access tools, and gives notice of major privacy-policy changes. However, it also uses broad categories of data for personalization, ads, and service improvement, allows extensive sharing with vendors and some advertising partners, and includes strong legal protections for itself such as mandatory arbitration, class-action waiver, liability caps, and broad termination rights.
Discord’s terms and privacy policy are relatively transparent and offer meaningful user controls like data access, deletion, and some limits on personalization. But the service also collects broad usage and content data, shares data with vendors/advertisers, reserves broad moderation and termination rights, and imposes arbitration, class-action waiver, liability limits, and indemnity obligations on many users.
Points of interest
U.S. and Canada users generally must resolve disputes through individual arbitration, not court, and waive jury trials and class actions. This can make it harder and sometimes more expensive to pursue claims.
"Most disputes require informal notice first, and U.S. or Canada users generally must arbitrate individually, waiving class actions and jury trials"
If Discord harms you, its financial responsibility is heavily limited to the greater of what you paid in the prior three months or $100. That can sharply reduce practical remedies for outages, data loss, or other service issues.
"DISCORD LIMITS OUR LIABILITY TO YOU TO THE GREATER OF (A) THE AMOUNTS YOU HAVE PAID US IN THE THREE MONTHS... OR (B) $100 USD"
You may have to cover Discord’s legal costs and liabilities for claims related to your use, content, violations, or misconduct. This shifts significant risk onto users, especially creators or server operators.
"You will indemnify and hold Discord... harmless from and against any claims, liabilities, damages, and costs... related to (a) your access to or use"
Discord expressly says it does not sell personal information and says its business is funded by subscriptions, paid products, and sponsored content instead. That is a meaningful privacy-positive commitment.
"We don’t sell your personal information. Our business is funded through subscriptions, paid products, and sponsored content"
Users can disable or delete their account from settings, and Discord says deletion permanently removes identifying information and anonymizes other data. This gives users a clear exit path, though some retention exceptions remain.
"Deleting your account permanently deletes identifying information and anonymizes other data"
You can request a copy of your data in settings, and Discord says it provides the data in common digital formats such as JSON. This supports transparency and portability if you want to review or move your information.
"You can request a copy of your data... Data is delivered in common digital formats, including JSON"
You keep ownership of what you post, but Discord gets a worldwide, transferable, sublicensable license to use and adapt it for operating and improving the service. That is common, but still a broad grant users should understand.
"you grant us a license to use, reproduce, distribute, create derivative works of, display, and perform your content"
Discord collects account details, messages and uploads, device and usage data, purchase data, and information from advertisers and other third parties. This supports personalization, safety, analytics, and advertising of Discord itself.
"Discord collects account details, content you create, purchase data, activity data, device and usage information, cookies, and information from other users"
Public or widely available content and some reported material may be used to build automated safety and moderation systems. Users should know their content may help train detection systems, not just be displayed to recipients.
"use certain information... to create systems and models that can be automated to more swiftly detect, categorize, and take action"
Discord can suspend or terminate accounts for violations, legal demands, safety concerns, risk to others, or even over two years of inactivity. It may do so with or without notice, subject to law.
"we reserve the right to suspend or terminate your account... with or without notice, at our discretion for any reason"
Discord offers settings to limit personalization and some data use for service improvement, plus controls for visibility and safety features. These controls do not eliminate collection entirely, but they give users meaningful choices.
"We offer certain settings that allow you to limit... improve our services... and control whether and how we may personalize Discord for you"
Discord says it will date updates and provide more prominent notice when privacy-policy changes are significant, such as email or in-app highlighting where required. This is better than silent policy changes.
"if changes are significant, we’ll provide a more prominent notice... such as by emailing you or highlighting the changes"
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Documents
Terms of Service
source ↗- •You must be at least 13 and meet your country's minimum age, and parents or guardians are responsible for minors' account activity and purchases.
- •You must provide accurate account information, protect your account, and cannot sell or transfer your account, username, vanity URL, or identifiers without permission.
- •You keep ownership of content you post, but grant Discord a worldwide, royalty-free license to use it to operate, develop, and improve services.
- •Discord may remove content or suspend or terminate accounts for policy violations, legal requirements, safety risks, or over two years of inactivity.
- •Discord can change, add, or discontinue features or services, and says it is not liable for outages, changes, or lost access to content.
- •You must follow laws and Discord policies, and cannot harass others, scrape the service, overload systems, spread malware, reverse engineer software, or misuse reporting tools.
- •Paid features may have separate terms, basic service is free, and you are responsible for mobile data, SMS, and similar carrier charges.
- •The service is provided 'as is' without warranties, and Discord limits liability to the greater of amounts paid in the prior three months or $100.
- •You must indemnify Discord for claims tied to your use, content, violations, or misconduct, and Discord is not responsible for third-party services or user content.
- •Most disputes require informal notice first, and U.S. or Canada users generally must arbitrate individually, waiving class actions and jury trials, unless they opt out in time.
Privacy Policy
source ↗- •Discord collects account details, content you create, purchase data, activity data, device and usage information, cookies, and information from other users, advertisers, and third parties.
- •It uses this information to run the service, manage accounts and purchases, provide support, personalize features and sponsored content, improve products, advertise Discord, and meet legal duties.
- •Discord says it does not sell personal information, but it may share data with vendors, related companies, advertisers, analytics partners, law enforcement, and during business transfers.
- •Messages, posts, attachments, and public or widely available content may be used for safety enforcement, fraud detection, harmful-content detection, and building automated moderation systems.
- •Discord generally does not store voice or video call contents, but it processes them to provide calls and may generate transcriptions during safety investigations.
- •You can control some privacy settings, limit data use for improvements and personalization, request a copy of your data, edit or delete content, and disable or delete your account.
- •Deleting your account permanently deletes identifying information and anonymizes other data, but Discord may keep some information for legal, safety, or retention-policy reasons.
- •Data may be processed and stored in the United States and other countries, and EEA transfers use approved legal mechanisms such as standard contract clauses.
- •Users in some regions can exercise additional rights, including access, correction, deletion, restriction, portability, objection, and withdrawal of consent by app settings or email.
