Expedia

U.S. users generally must resolve disputes through binding arbitration instead of court, except for small claims. This can limit procedural rights and reduce leverage in disputes.

"disputes in the United States must go through written notice, then binding arbitration or small claims court, and class actions are waived"

Users in the U.S. waive the ability to participate in class actions against Expedia. That makes it harder to pursue smaller-value claims collectively.

"Section 15 (Disputes and arbitration) below contains an arbitration agreement and class action waiver"

Expedia disclaims responsibility for travel providers’ acts, errors, disruptions, and many categories of damages. In practice, users may have limited recourse against Expedia when bookings go wrong.

"To the maximum extent permitted by law, our Group of Companies accepts no liability for: any such Travel Services that the Travel Providers make available to you"

Personal data may be shared widely across Expedia Group, suppliers, business partners, ad partners, social platforms, and connected tools. This increases the number of parties handling your information.

"We may disclose your personal data to our third-party marketing partners for targeted advertising"

Expedia may share personal data with third parties for targeted advertising, which California law may treat as data 'sharing.' Opt-out rights appear limited to some U.S. residents rather than all users.

"This may be considered to be “sharing” of data under California law. Subject to certain limitations, some US residents have the right to opt out"

Expedia can update its terms at any time, and continued use counts as acceptance. Users need to monitor changes to understand current rules.

"We may make changes to these Terms by updating them at any time and your continued use of our Service after any changes come into effect will constitute your acceptance"

Content you submit may be used broadly by Expedia, and you are responsible for having the rights to provide it. Users should assume reviews, photos, or other submissions may be reused extensively.

"Content you submit may be used broadly by Expedia, and you are responsible for ensuring you have the rights to submit it"

Refund rights depend largely on supplier rules, and Expedia’s own fees are usually nonrefundable. Even when a change is allowed, Expedia may add an administration fee.

"Our fees are not refundable unless this is stated otherwise during the booking process"

Expedia provides a described path for deleting your account through account settings or the Help Center. That is a meaningful usability and privacy benefit.

"For information on how to delete your account, sign into your account on our Service and follow the applicable account deletion process"

Paid placements in search results are disclosed with labels such as 'Ad.' This improves transparency when comparing travel options.

"Such travel options are clearly labelled for your information as “Ad” or similar equivalent labelling"

The privacy policy says sensitive personal data is used only for the purpose for which it was collected. That is a helpful limitation, though the service still collects such data in limited cases.

"We will only use your sensitive personal data for the purposes for which it was collected"

Exact real-time location is collected only with user consent. This is a narrower approach than always-on precise geolocation collection.

"Geolocation data – including inferred location from IP address, country selected to use our website, and exact, real-time location (with your consent)"