Proton — change history

2026-06-24 Terms of Service shift +2 39c463e

Automated access is now allowed only if indistinguishable from human usage, with eligibility/support forfeited for abuse or security circumvention; subscription terms also broaden business-vs-consumer tax and consumer-protection exclusions for business plans.

clarified: automated access allowed only if indistinguishable from human usage added: company can block/restrict automated access and deny support/recourse expanded: business plans control tax treatment and VAT/GST collection/validation rules added: business plans exclude statutory consumer protections (withdrawal/cooling-off/warranty protections, where permitted by law)

2026-05-14 Privacy Policy shift 0 113ef6f

Added a statement that Proton is fully committed to DSA compliance for EU users.

added: DSA compliance commitment for EU users clarified: regulatory compliance statement alongside GDPR updated: policy last-modified date

2026-05-14 Terms of Service shift +1 113ef6f

Proton now limits refund requests to one per user within the 30-day cancellation window.

added: refunds can only be requested once per user clarified: refund limit applies within the initial 30-day period unchanged: other refund eligibility rules remain the same

2026-05-13 Terms of Service shift 0 2d28221

Proton changed its refund rule to offer a full refund within 30 days, while keeping the same refund request limits and eligibility restrictions.

changed: refund from unused portion to full refund kept: 30-day cancellation/request window kept: one refund request per user kept: direct-channel subscriptions only

2026-05-07 Terms of Service shift 0 3c64bda

Proton clarified which subscription plans count as business plans and that only those plans require business-entity representation for tax treatment.

clarified: business plans now include both proton.me/business/plans and Workspace plans removed: specific named list of business plans clarified: all other plans are consumer plans clarified: business subscribers represent they are acting as a business entity