SoundCloud — History
Change log of legal documents, generated whenever the source text changes.
2026-05-29
Privacy Policy
shift +1
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SoundCloud added that it may use third-party AI tools (including LLMs from OpenAI/Decagon AI) to analyze customer requests and generate or suggest responses, with an option for human support.
added: AI-assisted analysis and response generation for customer service requests
added: user option to request a human advisor
added: names and US location of Decagon AI, Inc. and OpenAI as data-access providers
updated: last modified date from 15 Apr 2026 to 22 May 2026