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Adobe vs Samsung

Side-by-side comparison of the Terms of Service and Privacy Policy of Adobe and Samsung.

Adobe logo
Adobe
Platform
★★★☆☆
Mixed / average user-friendliness

Adobe provides meaningful transparency around content handling and AI training, plus some opt-out and deletion-related protections. But those positives are offset by broad data collection, strong liability limits, user indemnity obligations, and mandatory individual arbitration with class-action waiver.

Adobe’s legal terms are mixed but relatively transparent. It says you keep ownership of your content, offers opt-outs for some content analytics, and states it does not train generative AI on user content except Adobe Stock submissions. However, it collects extensive account, usage, and content-related data, limits liability sharply, requires individual arbitration with a class action waiver, and can suspend or terminate accounts in its sole discretion.

Points of interest

  • negative ●●●●● terms
    Mandatory arbitration clause

    Disputes generally must be handled individually in arbitration or small claims, and class or representative actions are waived. This significantly reduces users’ ability to sue in court or join together over widespread problems.

  • negative ●●●●○ privacy
    Extensive data collection

    Adobe collects a broad range of personal, device, usage, support, payment, and content-related information, including prompts, files, metadata, and service responses. For a user, this means the company may know a lot about both account activity and what you do inside its tools.

  • negative ●●●●○ terms
    Low liability cap

    Adobe limits its financial liability to $100 or the prior three months’ fees, whichever is greater, and excludes many damage types. If Adobe causes serious loss, your practical recovery may be very limited.

  • negative ●●●●○ terms
    Broad user indemnity

    Users must indemnify Adobe for claims related to their content, service use, interactions with other users, or breaches of the terms. This can shift substantial legal risk and defense costs onto the user.

  • positive ●●●●○ terms
    You keep content ownership

    Adobe explicitly says your content remains yours. Its license is framed as limited to operating the service and certain internal analytics rather than a blanket transfer of ownership.

  • positive ●●●●○ terms
    No AI training by default

    Adobe says it will not use your local or cloud content to train generative AI models unless you submit content to Adobe Stock or specifically request custom model training. This is a notable user-protective commitment.

  • negative ●●●○○ privacy
    Third-party and inferred profiling

    Adobe may combine your data with third-party sources and inferred information such as preferences, employer details, or company attributes. This can expand profiling beyond what you directly provide.

  • negative ●●●○○ terms
    Cloud content analysis

    Adobe may analyze cloud content to improve services, provide recommendations, customize experience, and inform marketing, subject to opt-out rights. Users who store work in Adobe cloud should expect some automated analysis unless they opt out where available.

  • negative ●●●○○ terms
    Termination at Adobe discretion

    Adobe may suspend or terminate access for breach, nonpayment, abuse, legal risk, service discontinuation, or even extended inactivity on free accounts. Losing access may also mean losing access to stored content.

  • positive ●●●○○ terms
    Local files not reviewed

    Adobe says it does not scan or review content stored locally on your device. That limits monitoring to cloud-hosted or cloud-created content rather than everything on your computer.

  • positive ●●●○○ terms
    Content analytics opt-out

    Adobe gives users a right to opt out of content analytics using their content and usage data. This is a meaningful privacy control, though it does not eliminate all data collection.

  • neutral ●●○○○ terms
    Deleted content backups remain

    Adobe says deleted content stops being publicly available within a reasonable time, but backup copies may remain for a period. This is common operationally, but means deletion may not be immediate or absolute.

Documents

Samsung logo
Samsung
Platform
★★★☆☆
Mixed

Samsung offers meaningful privacy rights, opt-outs, portability, and some transparency, but these are offset by extensive data collection, cross-context tracking, international transfers, broad sharing with partners and advertisers, and retention that can extend for legal or statistical purposes.

Samsung’s legal posture is mixed: it collects a broad range of data across devices and services, uses tracking and ad technologies, and may share data for personalized advertising in ways that can count as a sale under some laws. On the positive side, it provides access, correction, deletion, portability, opt-out rights for U.S. residents, advance notice of material privacy changes, and clear privacy request channels.

Points of interest

  • negative ●●●●● privacy
    Very broad data collection

    Samsung collects extensive personal and device data, including payment, location, voice, keyboard, financing, and usage information, plus data from third parties. This creates a large privacy footprint across its products and services.

  • negative ●●●●● privacy
    Targeted ads and sale sharing

    Samsung uses personal data for personalized advertising and says some sharing may be considered a sale or targeted advertising under privacy laws. Users may be profiled across Samsung and third-party properties.

  • negative ●●●●○ privacy
    Cross-site tracking technologies

    Samsung and third parties use cookies, pixels, beacons, device identifiers, and analytics to track usage and ad effectiveness. This can enable monitoring across websites, apps, and devices over time.

  • negative ●●●●○ privacy
    Broad sharing with partners

    Your information may be shared with affiliates, carriers, financing partners, repair partners, ad partners, and service providers. That broad ecosystem increases the number of entities handling your data.

  • positive ●●●●○ privacy
    Access, deletion, portability rights

    Users can request access to their data, corrections, deletion, and a machine-readable copy. These rights give users practical control over information Samsung holds.

  • positive ●●●●○ privacy
    Strong U.S. opt-out rights

    U.S. residents can opt out of sale, sharing, targeted advertising, sensitive-data processing, and voice-recognition collection. Samsung also supports browser opt-out preference signals where legally applicable.

  • negative ●●●○○ privacy
    International data transfers

    Samsung transfers, stores, and processes personal information outside your country, including in South Korea. It says safeguards are used, but foreign laws may be less protective than your own.

  • negative ●●●○○ privacy
    Retention can extend

    Samsung says it keeps data only as long as necessary, but that period can continue for legal duties, contracts, backups, fraud prevention, or statistical purposes, and data may be anonymized instead of deleted.

  • positive ●●●○○ privacy
    Advance notice of changes

    Samsung says it will notify users in advance of material privacy policy changes and post the updated date. This is more transparent than silent policy updates.

  • neutral ●●○○○ privacy
    Security not guaranteed

    Samsung says it uses physical and technical safeguards, but warns that no website, transmission, or wireless connection is completely secure. Users should not assume absolute protection.

  • neutral ●●○○○ terms
    DMCA counter-notice exposure

    If your content is removed and you file a DMCA counter-notice, Samsung sends your name and contact information to the claimant, and you must consent to U.S. court jurisdiction. This mainly matters for users posting content.

  • positive ●●○○○ privacy
    Children under 13 protected

    Samsung says its services are not directed to children and it does not knowingly collect online personal information from children under 13 without parental consent. That limits intentional child data collection.

Documents

Comparison is based on each service's published Terms of Service and Privacy Policy. Read the source documents linked above before relying on any specific clause.