Asana vs Figma

If Asana causes harm, its maximum contractual liability is generally limited to $100, which is very low for a productivity platform that may store important work data. It also broadly disclaims warranties.

You agree to defend and reimburse Asana for claims tied to your use, content, legal violations, or others' rights. This can shift substantial legal risk and costs onto the user.

Asana can change the terms by posting updates, and continued use counts as acceptance. That means your rights and obligations may change without a fresh signature.

Asana highlights third-party privacy and security certifications and audits, which is a meaningful trust signal for handling customer data. This suggests more mature internal controls than many consumer services provide.

Customers can choose among several data regions, which can help with compliance, localization, and reducing cross-border privacy concerns. Enterprise users can also bring their own encryption keys for added control.

Asana reserves the right to modify or discontinue the service, temporarily or permanently, with or without notice. Users may have limited recourse if features are removed or access ends.

For free users, Asana can remove content it considers objectionable in its sole discretion. This gives the platform broad moderation power beyond clear legal violations.

If you use Asana through your employer or another organization, that customer controls much of your data, permissions, integrations, and disputes. Your privacy and access may depend more on your organization than on Asana directly.

Some AI-powered features use metadata, personal information, and user-generated content such as task titles and descriptions. Users handling sensitive work should understand that AI processing may extend beyond metadata.

Asana provides a specific global form for access and deletion/privacy requests, making rights exercise more straightforward. That is more user-friendly than requiring ad hoc email requests.

Asana says it reviews government requests for validity and proportionality before responding. This is a meaningful transparency and privacy-protective commitment.

Admins can turn Asana AI features on or off, giving organizations meaningful control over whether AI processing happens in their workspace. This can reduce privacy and governance risks.

Most disputes must go to binding arbitration instead of court unless you opt out within 30 days. This also waives jury trial and usually makes claims harder to pursue publicly.

Users must pursue claims only on an individual basis, not as part of a class or representative action. That can reduce leverage for smaller-value disputes.

Paid subscriptions and AI credit subscriptions renew automatically unless canceled before the term ends, and fees are generally nonrefundable. Users need to monitor renewals and seat counts closely.

If something goes wrong, Figma sharply limits what users can recover, generally to indirect damages excluded and total damages capped at $100 or 12 months of fees. This can leave users undercompensated after outages or losses.

Figma says customers retain all rights in their uploaded and created content. Its rights to use that content are framed as being for operating, securing, and improving the service rather than taking ownership.

The terms limit Figma’s use of customer content to providing and maintaining the service, including security and debugging. That is more user-protective than a broad commercial reuse license.

Figma offers rights to access, correct, delete, restrict, object, and obtain portability of personal data, subject to applicable law. It also recognizes GPC signals for CCPA-style sale/sharing opt-outs when identifiable.

Figma may modify the terms and incorporated policies at any time, with only an effort to give advance notice for material changes. Continued use after the effective date means acceptance.

Figma can terminate access at its sole discretion and may change or discontinue features without notice. It does promise a prorated refund in some paid-service discontinuation cases.

The privacy policy allows third-party advertising partners to use cookies and tracking tools for interest-based advertising. This goes beyond strictly necessary service analytics.

After termination, Figma says customer content will be available for electronic retrieval for 30 days, after which it may be deleted. This gives users a limited off-ramp to export work.

Figma says customer content may be used to improve AI only if content training is toggled on in admin settings, with de-identification and aggregation steps. This is better than default blanket training, but users in org accounts may not control the setting themselves.