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Deezer vs Apple Music

Side-by-side comparison of the Terms of Service and Privacy Policy of Deezer and Apple Music.

Deezer logo
Deezer
Streaming
★★★☆☆
Mixed / average user-friendliness

Deezer provides useful user protections like local-court disputes, mediation, clear deletion rights, and notice before major changes or price increases. But it also uses targeted advertising on the free tier, keeps much data for years, auto-renews subscriptions, and broadly limits refunds once service begins.

Deezer’s terms are fairly consumer-oriented on dispute resolution and notice of changes, but the service is still subscription-centric: plans auto-renew, refunds are generally unavailable once service starts, and Deezer can suspend accounts for broad violations. Its privacy policy is relatively transparent and offers deletion, access, and portability rights, but the free tier relies on advertising profiles and targeted ads, with fairly long retention for usage data and transactions.

Points of interest

  • negative ●●●●○ terms
    Auto-renewing subscription

    Paid plans renew automatically unless you cancel, and cancellation generally must be submitted at least 48 hours before the end of the current period. This raises the risk of being charged for another cycle if you forget.

  • negative ●●●●○ terms
    No withdrawal or refunds

    Once the service starts, Deezer says you waive the usual 14-day withdrawal right and generally cannot get cancellation or refund for the subscribed period. Practically, accidental or quickly regretted purchases may be hard to reverse.

  • negative ●●●●○ privacy
    Targeted ads on free tier

    If you use the free service, Deezer may build an advertising profile and show targeted ads for Deezer and third parties, including on third-party sites/apps. Opting out leads to generic ads, not no ads.

  • positive ●●●●○ terms
    No forced arbitration

    Disputes go first to customer support and free mediation, but unresolved claims can still be brought in the courts of your usual residence. That is more user-friendly than mandatory arbitration or distant forum clauses.

  • positive ●●●●○ privacy
    Clear deletion and portability

    Users can delete their account and associated personal data in account settings or by contacting support, and can also request access and a copy of their data. This gives meaningful control over exit and data access.

  • negative ●●●○○ terms
    Broad suspension rights

    Deezer may suspend or terminate access without notice for violations, nonpayment, false information, commercial harm, or abusive conduct toward support. Some triggers are broad, giving Deezer significant discretion over account access.

  • negative ●●●○○ terms
    Unilateral terms changes

    Deezer can change the terms at its discretion with one month’s notice, and continued use means the new rules apply. Users who disagree generally must cancel rather than negotiate.

  • negative ●●●○○ privacy
    Multi-year data retention

    Most account, usage, search, location, and advertising-related data can be kept for 3 years after your last interaction, and transaction records for 10 years, with some archive retention beyond that. This is longer than many users would expect for a streaming service.

  • positive ●●●○○ terms
    Advance notice of changes

    Deezer promises advance notice for term changes, price increases, temporary interruptions where possible, and permanent shutdowns. This gives users some time to react or cancel before changes take effect.

  • positive ●●●○○ privacy
    No stored payment details

    Deezer says it uses an external payment provider and does not retain your payment method details, though it keeps transaction records. That can reduce the sensitivity of payment data held directly by Deezer.

  • positive ●●○○○ privacy
    Human review for major decisions

    Deezer says it does not rely solely on algorithms to make decisions that significantly affect you without human review. This limits the risk of important fully automated decisions.

Documents

Apple Music logo
Apple Music
Streaming
★★★★☆
Mostly user-friendly

Apple offers notable privacy protections, including no sale/sharing for third-party marketing, global privacy rights tools, and clear subscription price-increase notice. However, users still face auto-renewal, broad service-change rights, extensive usage collection, liability limits, and loss of access to uploaded library content when a membership ends.

Apple Music runs under Apple’s broader media services terms and a companywide privacy policy. The service has a fairly privacy-protective posture compared with many consumer platforms, including no sale of personal data and user access/deletion tools, but it still collects substantial account, usage, and playback data, uses auto-renewing subscriptions, limits liability, and reserves broad rights to suspend or change the service.

Points of interest

  • negative ●●●●○ terms
    Uploaded music lost on exit

    If you rely on iCloud Music Library, uploaded or matched music in Apple’s cloud becomes inaccessible when your membership ends. Users should keep their own backups and not treat the service as permanent storage.

  • negative ●●●●○ terms
    Apple can suspend anytime

    Apple may terminate accounts or cut off access if it believes you violated the agreement, and it can do so without notice. That gives the company broad enforcement discretion.

  • negative ●●●●○ terms
    Service can change anytime

    Apple reserves the right to modify, suspend, or discontinue services or content at any time, with or without notice. Features or catalog access may therefore change unexpectedly.

  • negative ●●●●○ terms
    As-is and liability limits

    Apple broadly disclaims warranties and limits remedies and damages. If the service breaks or content becomes unavailable, your legal recovery may be restricted.

  • positive ●●●●○ privacy
    No sale of personal data

    Apple says it does not sell your personal data or share it with third parties for their own marketing. That is a meaningful privacy protection compared with many ad-supported platforms.

  • positive ●●●●○ privacy
    Strong privacy rights tools

    Users can request access, correction, deletion, transfer, and restriction through Apple’s privacy portal. Apple also says users should not receive worse service for exercising these rights.

  • negative ●●●○○ terms
    Auto-renewal by default

    Apple Music subscriptions renew automatically until you cancel, and cancellation should be done at least 24 hours before renewal or trial end. This creates an ongoing billing risk if you forget to cancel.

  • negative ●●●○○ terms
    Playback and device logging

    Apple Music logs tracks you play, stop, or skip, along with device and playback timing information. This supports service operation and royalties, but it means listening activity is tracked at a detailed level.

  • positive ●●●○○ terms
    Price increase notice

    Apple says you will be notified if subscription pricing increases, and consent is required where law requires it. That gives users at least some warning before higher charges take effect.

  • positive ●●●○○ terms
    Local courts for many Europeans

    Users in the EU, UK, Switzerland, Norway, and Iceland can generally use the laws and courts of their usual residence. That is more user-friendly than forcing everyone into California courts.

  • positive ●●○○○ privacy
    Cookie and ad controls

    Apple offers ways to disable cookies and turn off Personalized Ads, and says its own ad platform does not track users across third-party apps and websites. This gives users some practical control over tracking.

Documents

Comparison is based on each service's published Terms of Service and Privacy Policy. Read the source documents linked above before relying on any specific clause.