Figma vs Canva
Side-by-side comparison of the Terms of Service and Privacy Policy of Figma and Canva.
Figma offers meaningful privacy rights and keeps customer content ownership, but its terms include automatic renewal, nonrefundable fees, unilateral changes, broad dispute restrictions, and broad data sharing/advertising disclosures that reduce user control.
Figma’s terms are fairly standard for a collaborative design/productivity service, but they are contract-heavy and favor the company in disputes, billing, and account control. Users keep ownership of their content, and Figma says it uses content mainly to provide and secure the service. On the privacy side, Figma collects substantial account, usage, device, and collaboration data, shares data with service providers, organizations, and some advertising partners, and offers mainstream privacy rights including access, deletion, portability, and opt-outs.
Points of interest
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negative ●●●●● termsMandatory individual arbitration
Most disputes must be resolved in binding arbitration rather than court, and class actions are waived. This can make it harder and more expensive for users to bring claims, especially small ones.
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negative ●●●●○ termsShort opt-out window
You can opt out of arbitration, but only within 30 days of first agreeing to the terms. Missing that deadline likely locks you into the arbitration process for future disputes.
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negative ●●●●○ termsAutomatic subscription renewal
Paid subscriptions and AI credit subscriptions renew automatically unless canceled before the current term ends. Users need to actively cancel to avoid being charged again.
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negative ●●●●○ termsFees mostly nonrefundable
Figma says most fees are non-refundable and purchased quantities cannot be reduced during the term. That limits your ability to recover money if the service no longer fits your needs.
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negative ●●●●○ termsUnilateral term changes
Figma can modify these terms at any time, and continued use counts as acceptance. This creates ongoing risk that important rights or obligations may change without your active agreement.
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negative ●●●●○ termsService can be changed anytime
Figma may add, remove, or discontinue features at its sole discretion without notice. Even paid users may see core functionality altered, though a refund or migration may apply if the service is discontinued.
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negative ●●●●○ privacyAdvertising and tracking partners
Figma allows third-party advertising partners to use tracking tools for targeted ads, and it also uses cookies and analytics technologies. Users who care about ad tracking should expect to manage opt-outs across devices and browsers.
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positive ●●●●○ termsDeletion export window
After termination, Figma says it will make customer content available for electronic retrieval for 30 days. That gives users a limited but concrete window to download their files before deletion.
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positive ●●●●○ privacyPrivacy rights and portability
Users can request access, correction, deletion, portability, restriction/object, and opt-out of certain uses. Those rights are a meaningful control set, though deletion may require account deletion and identity verification.
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neutral ●●●○○ termsContent ownership retained
You keep ownership of your content, while Figma owns the service itself. This is a useful baseline for users who want to keep intellectual property in their own files and designs.
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neutral ●●●○○ privacyData shared with organizations
If you use Figma through an employer or other organization, Figma may disclose your information to that organization and give it certain rights over your account. That is typical for enterprise collaboration, but it reduces personal privacy in managed accounts.
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negative ●●○○○ termsBroad content use rights
Figma and its service providers may use customer content to provide, secure, maintain, debug, and quality-check the service. That is narrower than a content ownership transfer, but still gives Figma operational access to your materials.
Documents
Canva combines useful transparency and some user controls with notable limits on liability, dispute rights, data collection, and billing defaults. The presence of opt-outs, private-by-default designs, and export/deletion options helps, but the arbitration clause, auto-renewal, and broad privacy/usage permissions keep it from feeling strongly user-friendly.
Canva’s legal terms are fairly standard for a productivity platform but include several user-unfriendly defaults: broad content licenses, auto-renewing subscriptions, arbitration/class-action waiver, substantial data collection, targeted advertising, and workplace/team admin control over content. On the positive side, Canva says user content ownership stays with users, offers privacy controls and export options, uses private-by-default designs, and provides deletion/rights request channels. Education accounts get stronger protections, including no student advertising and no student data sales.
Points of interest
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negative ●●●●● termsMandatory AAA arbitration
Most disputes must go to individual binding arbitration instead of court, and users waive class actions and jury trials. This significantly limits collective legal remedies and makes it harder to bring a public lawsuit.
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negative ●●●●○ termsSubscriptions auto-renew
Paid plans renew automatically each billing cycle unless canceled, and cancellations only stop future charges at the end of the current cycle. Users should watch renewal dates closely because refunds for paid time are generally unavailable.
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negative ●●●●○ termsBroad content license
Canva keeps your ownership, but it gets a royalty-free, sublicensable license to host, copy, store, display, and use your content to provide the service. Shared designs can carry an even more durable license so the design stays available.
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negative ●●●●○ termsWork admins can control content
If you use a managed or team account, an employer or team administrator may access, transfer, delete, or reassign your account content and designs. That means work-created content may not remain private from the organization controlling the account.
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negative ●●●●○ privacyExtensive tracking and advertising
Canva collects device, cookie, location, and activity data and uses it for personalization, analytics, AI features, and marketing/personalized ads. It also shares certain data with ad partners to measure and target advertising.
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negative ●●●●○ privacyLong post-termination retention
After an account ends, Canva may keep profile information and user content for a commercially reasonable period for legal, audit, backup, and archival purposes. Users should not expect immediate full deletion of all data.
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positive ●●●○○ privacyPrivate by default designs
Canva says designs are private by default, which is a helpful baseline for personal or sensitive work. Users still need to be careful with link-sharing and team collaboration, which can expose content to others.
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positive ●●●○○ termsExport before deletion
Unless an account is terminated for a violation, users can download or export their User Content and designs before the account ends. That gives a practical portability path if you want to leave the service.
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positive ●●●○○ privacyControls for privacy and AI
Canva lets users manage marketing preferences, some cookie settings, third-party enrichment, and AI training-related preferences. This gives meaningful though not complete control over how data is used.
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positive ●●○○○ privacyNo student ad targeting
Canva Education states that students are not served advertising and that student data is not sold. That is a notable protection for education users compared with the main service.
Documents
Comparison is based on each service's published Terms of Service and Privacy Policy. Read the source documents linked above before relying on any specific clause.