Figma vs Canva
Side-by-side comparison of the Terms of Service and Privacy Policy of Figma and Canva.
Figma offers meaningful positives like user ownership of content, deletion/access/portability rights, security commitments, and a relatively narrow service-use license over content. However, these are balanced by arbitration and class-action waiver terms, auto-renewal and nonrefundability, broad termination/change powers, extensive tracking and advertising disclosures, and strong liability limits.
Figma’s terms are fairly standard for a SaaS productivity tool: users keep ownership of their content, get some privacy controls and data rights, and can download content for 30 days after termination. But the legal posture includes mandatory individual arbitration unless you opt out, auto-renewing subscriptions with mostly nonrefundable fees, broad liability limits, extensive data collection, targeted advertising, and discretionary service changes or termination.
Points of interest
-
negative ●●●●● termsMandatory arbitration default
Most disputes must go to binding arbitration instead of court unless you opt out within 30 days. This also waives jury trial and usually makes claims harder to pursue publicly.
-
negative ●●●●● termsClass action waiver
Users must pursue claims only on an individual basis, not as part of a class or representative action. That can reduce leverage for smaller-value disputes.
-
negative ●●●●○ termsAuto-renewal and no refunds
Paid subscriptions and AI credit subscriptions renew automatically unless canceled before the term ends, and fees are generally nonrefundable. Users need to monitor renewals and seat counts closely.
-
negative ●●●●○ termsLow liability cap
If something goes wrong, Figma sharply limits what users can recover, generally to indirect damages excluded and total damages capped at $100 or 12 months of fees. This can leave users undercompensated after outages or losses.
-
positive ●●●●○ termsYou keep content ownership
Figma says customers retain all rights in their uploaded and created content. Its rights to use that content are framed as being for operating, securing, and improving the service rather than taking ownership.
-
positive ●●●●○ termsNarrow content-use license
The terms limit Figma’s use of customer content to providing and maintaining the service, including security and debugging. That is more user-protective than a broad commercial reuse license.
-
positive ●●●●○ privacyAccess, deletion, portability rights
Figma offers rights to access, correct, delete, restrict, object, and obtain portability of personal data, subject to applicable law. It also recognizes GPC signals for CCPA-style sale/sharing opt-outs when identifiable.
-
negative ●●●○○ termsFigma can change terms
Figma may modify the terms and incorporated policies at any time, with only an effort to give advance notice for material changes. Continued use after the effective date means acceptance.
-
negative ●●●○○ termsBroad termination discretion
Figma can terminate access at its sole discretion and may change or discontinue features without notice. It does promise a prorated refund in some paid-service discontinuation cases.
-
negative ●●●○○ privacyTargeted advertising and tracking
The privacy policy allows third-party advertising partners to use cookies and tracking tools for interest-based advertising. This goes beyond strictly necessary service analytics.
-
positive ●●●○○ terms30-day post-termination download
After termination, Figma says customer content will be available for electronic retrieval for 30 days, after which it may be deleted. This gives users a limited off-ramp to export work.
-
neutral ●●○○○ privacyAI training has admin control
Figma says customer content may be used to improve AI only if content training is toggled on in admin settings, with de-identification and aggregation steps. This is better than default blanket training, but users in org accounts may not control the setting themselves.
Documents
Canva provides some meaningful user-friendly features such as private-by-default designs, ownership of user content, policy archives, and privacy/AI controls. However, those benefits are offset by broad data collection, ad targeting, admin access to work accounts, long/undefined retention, auto-renewal, liability limits, and mandatory arbitration.
Canva offers clear summaries, private-by-default design sharing, user ownership of uploaded content, and some privacy controls including AI-training preferences and data-rights request channels. But it also collects extensive usage and third-party data, uses personalized advertising and cross-site tracking, auto-renews paid plans with limited refunds, lets employers/team admins control work content, limits liability sharply, and requires individual arbitration with class-action and jury-trial waivers.
Points of interest
-
negative ●●●●● termsArbitration and class waiver
Most disputes must go to binding AAA arbitration on an individual basis, and users waive jury trials and class actions. This makes it harder to bring claims in court or join with other users.
-
negative ●●●●○ privacyBroad tracking and ad targeting
Canva uses cookies, device IDs, location data, and partner data to personalize ads and measure effectiveness, including on other sites. This means substantial tracking beyond basic service operation.
-
negative ●●●●○ privacyThird-party data enrichment
Canva may combine your data with information from data brokers, social platforms, and public sources to profile you and tailor offers. This can expand what Canva knows about you beyond what you directly provide.
-
negative ●●●●○ termsTeam admins control work content
If you use a team or managed work account, admins may access, transfer, delete, or reassign your content and account. This significantly reduces privacy and control for workplace use.
-
negative ●●●●○ termsLow liability cap
If Canva causes harm, its total liability is generally capped at the greater of $100 or the fees you paid in the prior year. For many users, that sharply limits practical remedies.
-
positive ●●●●○ termsYou keep content ownership
Canva says you retain ownership of content you upload. The license you grant is framed around operating, securing, and continuing shared designs rather than taking ownership outright.
-
negative ●●●○○ termsShared content license persists
If your content is included in a design you share, Canva gets a perpetual license as needed to keep that design available. That means some rights continue even after your subscription ends or your account is closed.
-
negative ●●●○○ privacyRetention period undefined
After account termination, Canva may keep profile information and user content for a commercially reasonable time and for legal, backup, or archival reasons. The policy does not give a clear deletion deadline for ordinary accounts.
-
negative ●●●○○ termsAuto-renewal and limited refunds
Paid subscriptions renew automatically, cancellations usually only stop the next cycle, and fees already paid are generally nonrefundable unless law requires otherwise. Free trials can also convert into paid plans unless cancelled in time.
-
positive ●●●○○ privacyDesigns private by default
Canva defaults designs to the most restrictive sharing setting, which is a meaningful privacy protection. Users still need to be careful with link-sharing and public posting options.
-
positive ●●●○○ privacyAI training controls offered
Users can manage preferences for whether Canva analyzes their data for training AI and machine-learning features. Canva also says Canva Education user content is not used for AI training.
Documents
Comparison is based on each service's published Terms of Service and Privacy Policy. Read the source documents linked above before relying on any specific clause.