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Messenger vs Signal

Side-by-side comparison of the Terms of Service and Privacy Policy of Messenger and Signal.

Messenger logo
Messenger
Messaging
★★☆☆☆
Below average for users

Meta offers useful rights such as access, deletion, portability, change notices, and consumer court access in your home country. But those benefits are outweighed by extensive data collection, cross-product profiling, partner data flows, broad sharing, advertising use, and long deletion/backup retention timelines.

Messenger is governed by Meta’s broad platform terms and privacy policy. The legal posture is mixed: users get meaningful privacy rights, notice before major policy changes, and can generally sue as consumers in local courts, but Meta collects extensive cross-product and partner data, uses it for ad personalization, shares widely within Meta and with partners, and may retain deleted data for extended periods.

Points of interest

  • negative ●●●●● privacy
    Extensive data collection

    Meta collects a very wide range of data, including activity, contacts, device identifiers, purchases, location, cookies, and partner data, even in some cases without an account. This enables deep profiling beyond simple messaging functionality.

  • negative ●●●●● terms
    Ads use your data

    If you use the free ad-supported version, Meta uses your information to personalize and measure ads on and off Meta products. This means your behavior and inferred interests help drive advertising decisions.

  • negative ●●●●○ privacy
    Cross-product profiling

    Meta may combine information across Meta products, and some cross-product use happens even without opting into Accounts Center. This can expand tracking and profiling across services.

  • negative ●●●●○ privacy
    Broad third-party sharing

    Your information may be shared with other Meta companies, service providers, partners, law enforcement, and others for business, safety, and legal purposes. This broad sharing increases the number of entities handling your data.

  • negative ●●●●○ terms
    Broad content license

    You keep ownership of your content, but grant Meta a worldwide, royalty-free, transferable, sublicensable license to use and modify it for service operation. This is broader than many users expect when sharing content.

  • positive ●●●●○ terms
    Consumer court access

    Consumer disputes can generally be brought in the courts of your home country under local law. This is much more user-friendly than mandatory arbitration or foreign-exclusive court clauses for consumers.

  • positive ●●●●○ privacy
    Privacy rights available

    Meta says users have rights to access, correct, download, port, object to some processing, withdraw consent, and request deletion, subject to applicable law. These are meaningful privacy controls, especially for users covered by GDPR-style laws.

  • negative ●●●○○ privacy
    Deletion can take months

    Deleting content or your account is not immediate: removal can take up to 90 days, plus up to another 90 days for backups, and some data may be kept longer. In practice, your information may remain in Meta systems for months.

  • negative ●●●○○ privacy
    Public content spreads widely

    Content you make public can be seen, reshared, downloaded, and indexed off Meta products, including by search engines and third parties. Once public, practical control over that content is limited.

  • positive ●●●○○ terms
    No sale of identifiers

    Meta states it does not sell personal information and does not share direct identifiers like name or email with advertisers without specific permission. That does not eliminate ad profiling, but it is still a meaningful limit.

  • negative ●●○○○ terms
    Meta can change terms

    Meta can update the terms with 30 days' notice, and continued use counts as acceptance. Users who disagree generally must stop using the service.

  • positive ●●○○○ privacy
    Advance policy notice

    Meta promises notice before material privacy policy changes and at least 30 days' notice for most terms changes. This gives users some time to review changes and decide whether to continue.

Documents

Signal logo
Signal
Messaging
★★★★☆
Generally user-friendly

Signal offers unusually strong privacy commitments and minimal data practices compared with many messaging services, including explicit no-sale language and end-to-end encryption. Its downsides are mostly standard legal-risk protections for the company: liability limits, California forum selection, unilateral policy changes, account termination discretion, and required phone-number registration.

Signal’s legal terms are notably privacy-forward for a messaging service: it says it does not sell or monetize personal data, uses end-to-end encryption, and stores limited account and technical information. The tradeoffs are standard but important: required phone-number signup, international data transfers, broad service disclaimers, a $100 liability cap, California-only dispute venue, unilateral updates, and the ability to suspend or terminate access at any time.

Points of interest

  • positive ●●●●● terms
    No data selling

    Signal explicitly says it does not sell, rent, or monetize your personal data or content. That is a strong privacy commitment compared with many ad-supported services.

  • positive ●●●●● privacy
    End-to-end encrypted content

    Signal says it cannot access the contents of your messages or calls because they are end-to-end encrypted. In practice, this sharply limits what the company can read or disclose about your communications.

  • negative ●●●●○ terms
    Liability capped at $100

    If Signal harms you, its total contractual liability is capped at $100 to the extent allowed by law, and many categories of damages are excluded. This significantly limits practical remedies.

  • positive ●●●●○ privacy
    Minimal server-side data

    The policy says message history stays on your devices and that server-side technical data is limited to what is necessary to operate the service. This reduces the amount of personal information retained centrally.

  • negative ●●●○○ terms
    Phone number required

    You must sign up with a phone number and accept verification texts or calls. That creates an identity link many privacy-conscious users may prefer to avoid.

  • negative ●●●○○ terms
    California courts only

    Disputes must be brought in specified California courts under California law. This can make it harder or costlier for non-California or international users to pursue claims.

  • negative ●●●○○ terms
    Unilateral changes and termination

    Signal can update its terms and privacy policy, with continued use treated as acceptance, and it may suspend or terminate access at any time for any reason. Users have limited leverage if terms worsen or access is cut off.

  • positive ●●●○○ terms
    You keep ownership

    Signal states that you own the information you submit through the service. Notably, the terms do not describe a broad content license letting Signal exploit user content.

  • negative ●●○○○ privacy
    Contact hashing uploads

    If you use contact discovery, Signal may hash address-book data and send it to its servers to find other users. This is optional and privacy-protective by design, but still involves sharing derived contact data.

  • negative ●●○○○ terms
    International data transfers

    Signal says encrypted information and metadata may be transferred to the United States and other countries where it or its providers operate. Users outside those countries may face different legal protections.

  • negative ●●○○○ terms
    No emergency calling

    Signal is not a substitute for emergency services. Relying on it in a crisis could be dangerous because it does not connect to police, fire, hospitals, or similar services.

  • positive ●●○○○ privacy
    In-app privacy controls

    Users can manage personal information and enable extra protections like a Registration Lock PIN in the app settings. This is a useful transparency and account-security feature.

Documents

Comparison is based on each service's published Terms of Service and Privacy Policy. Read the source documents linked above before relying on any specific clause.