AIgree
← back
Messenger logo

Messenger

Messaging · www.messenger.com
Meta's messaging app
Last checked Last changed
★★☆☆☆ data-heavy, moderately controlled

Messenger offers useful deletion, download, and some ad/location controls, and it does not sell personal data. But the legal posture is still strongly platform-favoring: broad data collection, cross-Meta sharing, extensive content/license rights, long deletion windows, and unilateral policy updates.

Messenger is run under Meta’s broader terms and privacy policy. The service is free but heavily ad-supported, collects a wide range of account, activity, device, contact, and partner data, and shares information across Meta companies and with integrated partners. Users have some controls to view, download, port, and delete data, but deletions can take months and certain information may be retained longer for legal, security, or backup reasons.

Points of interest

negative ●●●●○ from: terms
Broad content license

You give Meta a worldwide, transferable, sublicensable license to host, use, distribute, modify, and create derivatives from content you share. Even though the license ends when content is deleted, it is very broad while the content remains on the service.

"you grant us a non-exclusive, transferable, sub-licensable, royalty-free, and worldwide license to host, use, distribute, modify"
negative ●●●●○ from: terms
Deletion can take months

Deleting content or an account may take up to 90 days, plus up to another 90 days for backup removal. Some content can also be retained longer for legal, safety, or technical reasons.

"It may take up to 90 days to delete content... up to another 90 days to remove it from backups and disaster recovery systems."
negative ●●●●○ from: privacy
Wide privacy data collection

The privacy policy says Meta collects data you provide, your activity and connections, device and cookie data, and information from partners and third parties. This gives Meta a broad view of your use both on and off the service.

"We collect: The information we collect and process about you depends on how you use our Products"
negative ●●●●○ from: terms
Mandatory court forum limits

Consumer claims generally go to courts in your home country, but other disputes and claims Meta brings against you may be forced into California courts under California law. That can make non-consumer disputes harder to fight for users outside the U.S.

"you and Meta agree that any such claim... must be resolved exclusively in the U.S. District Court for the Northern District of California"
positive ●●●●○ from: privacy
Download and port data

You can view, download, and in some cases port your information. That gives users some portability and a way to take their data elsewhere.

"We offer you a variety of tools to view, manage, download and delete your information below."
negative ●●●○○ from: terms
Meta ads use your data

Meta uses your personal data to personalize ads and sponsored content across Meta Products. You can manage ad preferences, but ad personalization is the default funding model.

"We use your personal data to help determine which personalized ads to show you."
negative ●●●○○ from: privacy
Cross-Meta data sharing

Meta shares information across Meta companies for safety, compliance, feature development, and usage analysis. That means your data can travel within the Meta ecosystem even if you only use Messenger.

"We share information we collect, infrastructure, systems and technology with the other Meta Companies."
positive ●●●○○ from: terms
No personal data sales

Meta says it does not sell your personal data to advertisers and does not directly identify you to them unless you give permission. That is better than services that monetize by selling identifiable user data.

"We don’t sell your personal data to advertisers"
positive ●●●○○ from: privacy
Deletion tools available

Meta provides settings and help-center paths to delete information or your account. This is a meaningful user control, even though the process is not immediate.

"To delete your information, you can:"
negative ●●○○○ from: terms
Material changes with notice

Meta says it may update the terms and will notify you at least 30 days in advance, and continued use means acceptance. That is better than silent changes, but still leaves amendment power with Meta.

"We will notify you... at least 30 days before we make changes to these Terms"

Other Messaging services on AIgree

Browse all Messaging services →

Compare Messenger with…

Guide
New to Terms of Service? Read our guide on how to read one →

The 7 clauses that actually matter, the red flags to watch for, in 5 minutes.

Compare Messenger with…

Pick another service to see them side-by-side.

Link copied to clipboard
Report a problem with this summary

Spot something wrong, missing, or misleading? Tell us — we review every report.

Documents

Terms of Service

source ↗
  • Meta Platforms, Inc. provides Messenger and other Meta Products under these Terms, and you must not use them if you disagree.
  • You agree to follow rules for account use, including using your real name, keeping your own password, and having only one personal account.
  • You may not share unlawful or infringing content, upload malware or spam, scrape or access data without permission, misuse reporting tools, or bypass Meta’s access controls.
  • Meta can remove or restrict content and suspend or disable accounts for serious or repeated Terms or Community Standards violations, with limited review options.
  • Meta explains it uses your data to personalize experiences and ads, and it does not sell your personal data or directly identify you to advertisers without permission.
  • You grant Meta a license to host, use, distribute, modify, and display the content you share, and this license ends when your content is deleted.
  • Content deletion can take up to 90 days to delete and up to another 90 days to remove from backups, with certain retention exceptions.
  • Meta disclaims warranties and limits liability as permitted by law, including excluding damages like lost profits and consequential damages.
  • Disputes with consumers are handled under the laws and courts where you live, and other disputes are handled in specified California courts under California law.
  • You can terminate by deleting your account, and Meta may update these Terms with notice, binding continued use to the updated version.

Privacy Policy

source ↗
  • Meta collects information you provide, information about your activity and connections, device and cookie data, and data from partners and third parties.
  • Meta uses this information to provide and personalize products, show ads and sponsored content, measure performance, support safety/security, and communicate with you.
  • Some data processing uses information across Meta Products and may use de-identified, aggregated, or anonymized data where individual identification is not intended.
  • You can manage visibility of public content and some settings like active status, ad preferences, and location services, but public content may still be shared widely.
  • Integrated partners can access public information, and may request permission to access additional nonpublic info; you can review app and website access in settings.
  • Meta may transfer and store information globally, using safeguards such as encryption in transit and “appropriate mechanisms” for international transfers.
  • Meta shares information within the Meta Companies for purposes like safety/integrity, legal compliance, feature development, and understanding usage trends.
  • Meta may access, preserve, use, or share your information for legal requests, to comply with law, and to prevent harm, including sharing with law enforcement.
  • You can view, download, port in some cases, and delete information or accounts; deletions may take up to 90 days plus up to another 90 days from backups.
  • Meta will notify you before making material changes to the policy and provides contact information for privacy questions and requests.

Recent changes

full history →
2026-06-22 terms Mostly updated wording (e.g., “personalized,” punctuation, capitalization) with no clear changes to user rights, data collection, fees, or dispute/termination rules. 0
2026-06-22 privacy Updated the Messenger privacy policy text to switch to a newer effective date and clearer wording, without adding or removing substantive privacy rights or data practices. 0
2026-06-17 terms Clarified the wording of the licence grant to use your content, without changing the scope or duration of the permissions provided. 0
2026-05-12 terms Meta shifted to a US-based, broader ad-supported terms framework, expanded data use and liability disclaimers, and changed dispute resolution to California courts for non-consumers. +2
2026-05-12 privacy Meta expanded ad, cross-account, and partner-use explanations, renamed rights management, and clarified some data uses and controller details. +1

Source documents

More in Messaging

see all Messaging →