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Messenger

Messaging · www.messenger.com
Meta's messaging app
Last checked Last changed
★★☆☆☆ Below average for users

Meta offers useful rights such as access, deletion, portability, change notices, and consumer court access in your home country. But those benefits are outweighed by extensive data collection, cross-product profiling, partner data flows, broad sharing, advertising use, and long deletion/backup retention timelines.

Messenger is governed by Meta’s broad platform terms and privacy policy. The legal posture is mixed: users get meaningful privacy rights, notice before major policy changes, and can generally sue as consumers in local courts, but Meta collects extensive cross-product and partner data, uses it for ad personalization, shares widely within Meta and with partners, and may retain deleted data for extended periods.

Points of interest

negative ●●●●● from: privacy
Extensive data collection

Meta collects a very wide range of data, including activity, contacts, device identifiers, purchases, location, cookies, and partner data, even in some cases without an account. This enables deep profiling beyond simple messaging functionality.

"Meta collects account details, contacts, device data, activity, purchases, location, cookies, and information from partners, even when you use products without an account."
negative ●●●●● from: terms
Ads use your data

If you use the free ad-supported version, Meta uses your information to personalize and measure ads on and off Meta products. This means your behavior and inferred interests help drive advertising decisions.

"If you choose to use our Products for free with ads, you allow us to show you ads ... on and off the Meta Products."
negative ●●●●○ from: privacy
Cross-product profiling

Meta may combine information across Meta products, and some cross-product use happens even without opting into Accounts Center. This can expand tracking and profiling across services.

"Meta may combine information across Meta products and Accounts Center if you choose, but some cross-product use also occurs without Accounts Center."
negative ●●●●○ from: privacy
Broad third-party sharing

Your information may be shared with other Meta companies, service providers, partners, law enforcement, and others for business, safety, and legal purposes. This broad sharing increases the number of entities handling your data.

"Meta shares information with other Meta companies, service providers, partners, law enforcement, and others when needed for safety, legal requests, or business purposes."
negative ●●●●○ from: terms
Broad content license

You keep ownership of your content, but grant Meta a worldwide, royalty-free, transferable, sublicensable license to use and modify it for service operation. This is broader than many users expect when sharing content.

"you grant us a non-exclusive, transferable, sub-licensable, royalty-free and worldwide licence to host, use, distribute, modify"
positive ●●●●○ from: terms
Consumer court access

Consumer disputes can generally be brought in the courts of your home country under local law. This is much more user-friendly than mandatory arbitration or foreign-exclusive court clauses for consumers.

"you may resolve your individual claim or dispute against us ... in any competent court in the country of your main residence"
positive ●●●●○ from: privacy
Privacy rights available

Meta says users have rights to access, correct, download, port, object to some processing, withdraw consent, and request deletion, subject to applicable law. These are meaningful privacy controls, especially for users covered by GDPR-style laws.

"You have the following rights ... Access and correct information Withdraw consent Port your information Download your information Erase information Object"
negative ●●●○○ from: privacy
Deletion can take months

Deleting content or your account is not immediate: removal can take up to 90 days, plus up to another 90 days for backups, and some data may be kept longer. In practice, your information may remain in Meta systems for months.

"it may take up to 90 days to delete your information... may take us up to another 90 days to remove it from backups and disaster recovery"
negative ●●●○○ from: privacy
Public content spreads widely

Content you make public can be seen, reshared, downloaded, and indexed off Meta products, including by search engines and third parties. Once public, practical control over that content is limited.

"Public content can also be seen, accessed, reshared or downloaded through third-party services"
positive ●●●○○ from: terms
No sale of identifiers

Meta states it does not sell personal information and does not share direct identifiers like name or email with advertisers without specific permission. That does not eliminate ad profiling, but it is still a meaningful limit.

"We don't sell your personal information and we don't share information that directly identifies you ... with advertisers unless you give us specific permission."
negative ●●○○○ from: terms
Meta can change terms

Meta can update the terms with 30 days' notice, and continued use counts as acceptance. Users who disagree generally must stop using the service.

"We will notify you ... at least 30 days before we make changes ... you will be bound by them if you continue to access or use our Products."
positive ●●○○○ from: privacy
Advance policy notice

Meta promises notice before material privacy policy changes and at least 30 days' notice for most terms changes. This gives users some time to review changes and decide whether to continue.

"Meta will notify you before material privacy policy changes"

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Documents

Terms of Service

source ↗
  • You must use your real name, provide accurate information, keep one personal account, and not share your password or transfer your account.
  • You cannot use the service if you are under 13, a convicted sex offender, previously banned, or legally prohibited from receiving it.
  • You may not post unlawful, misleading, discriminatory, fraudulent, infringing, harmful, or unauthorized content, or use automated access or data scraping without permission.
  • Meta may remove content, restrict features, suspend accounts, and contact law enforcement for violations or suspected harmful conduct.
  • You keep ownership of your content, but you grant Meta a worldwide, royalty-free license to host, use, copy, modify, and share it for service operation.
  • Meta may use your name, profile picture, and activity with ads or sponsored content, unless your settings or permissions limit visibility.
  • If you delete content or your account, removal may take up to 90 days, and some content may remain longer for legal, safety, or technical reasons.
  • You can use the products free with ads or pay for an ad-free subscription, and Meta says it does not sell personal information or share direct identifiers with advertisers without permission.
  • Meta may update the terms with at least 30 days' notice unless the change is required by law, and continuing to use the products means accepting the update.
  • Consumer disputes go to courts in your home country under local law, while business-related disputes go to courts in Ireland under Irish law.

Privacy Policy

source ↗
  • Meta collects account details, contacts, device data, activity, purchases, location, cookies, and information from partners, even when you use products without an account.
  • It uses this information to provide, personalize, improve, and secure its products, show and measure ads, communicate with you, and conduct research.
  • Meta may combine information across Meta products and Accounts Center if you choose, but some cross-product use also occurs without Accounts Center.
  • Public content can be seen, shared, downloaded, or found by anyone, including off Meta products and through search engines.
  • Integrated partners and apps you log into can receive certain information, and they handle it under their own privacy policies.
  • Meta shares information with other Meta companies, service providers, partners, law enforcement, and others when needed for safety, legal requests, or business purposes.
  • You have rights to access, correct, download, port, object to some processing, withdraw consent, and request deletion, subject to applicable law.
  • Deletion can take up to 90 days, plus up to another 90 days to remove data from backups, and some data may be kept longer for legal or safety reasons.
  • Meta transfers information internationally and says it uses safeguards such as encryption and other appropriate transfer mechanisms.
  • Meta will notify you before material privacy policy changes, and you can contact Meta or file a complaint with the Irish Data Protection Commission or your local authority.

Recent changes

full history →
2026-05-10 privacy Meta added a detailed GDPR legal-basis section and expanded Accounts Centre, ads, partner-data, and transaction disclosures. +1
2026-05-09 privacy Meta clarified and expanded ad/measurement, Accounts Centre, and integrated-partner processing, and renamed rights and legal-basis sections, with the controller changing to Meta Platforms, Inc. +1
2026-05-09 terms Added a paid no-ads subscription, shifted the contract to Meta Platforms Ireland, and revised dispute, liability, and content-moderation rules. +1
2026-05-08 privacy Meta added a legal-basis section, named its Ireland entity, and expanded ad and cross-account data use disclosures including Accounts Centre and partner processing. +1
2026-05-07 terms Meta expanded ad, data-use, liability, and dispute terms, while removing some EU-specific notices and reducing user review/notice protections. +1

Source documents

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