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Messenger vs Slack

Side-by-side comparison of the Terms of Service and Privacy Policy of Messenger and Slack.

Messenger logo
Messenger
Messaging
★★☆☆☆
Below average for users

Meta offers useful rights such as access, deletion, portability, change notices, and consumer court access in your home country. But those benefits are outweighed by extensive data collection, cross-product profiling, partner data flows, broad sharing, advertising use, and long deletion/backup retention timelines.

Messenger is governed by Meta’s broad platform terms and privacy policy. The legal posture is mixed: users get meaningful privacy rights, notice before major policy changes, and can generally sue as consumers in local courts, but Meta collects extensive cross-product and partner data, uses it for ad personalization, shares widely within Meta and with partners, and may retain deleted data for extended periods.

Points of interest

  • negative ●●●●● privacy
    Extensive data collection

    Meta collects a very wide range of data, including activity, contacts, device identifiers, purchases, location, cookies, and partner data, even in some cases without an account. This enables deep profiling beyond simple messaging functionality.

  • negative ●●●●● terms
    Ads use your data

    If you use the free ad-supported version, Meta uses your information to personalize and measure ads on and off Meta products. This means your behavior and inferred interests help drive advertising decisions.

  • negative ●●●●○ privacy
    Cross-product profiling

    Meta may combine information across Meta products, and some cross-product use happens even without opting into Accounts Center. This can expand tracking and profiling across services.

  • negative ●●●●○ privacy
    Broad third-party sharing

    Your information may be shared with other Meta companies, service providers, partners, law enforcement, and others for business, safety, and legal purposes. This broad sharing increases the number of entities handling your data.

  • negative ●●●●○ terms
    Broad content license

    You keep ownership of your content, but grant Meta a worldwide, royalty-free, transferable, sublicensable license to use and modify it for service operation. This is broader than many users expect when sharing content.

  • positive ●●●●○ terms
    Consumer court access

    Consumer disputes can generally be brought in the courts of your home country under local law. This is much more user-friendly than mandatory arbitration or foreign-exclusive court clauses for consumers.

  • positive ●●●●○ privacy
    Privacy rights available

    Meta says users have rights to access, correct, download, port, object to some processing, withdraw consent, and request deletion, subject to applicable law. These are meaningful privacy controls, especially for users covered by GDPR-style laws.

  • negative ●●●○○ privacy
    Deletion can take months

    Deleting content or your account is not immediate: removal can take up to 90 days, plus up to another 90 days for backups, and some data may be kept longer. In practice, your information may remain in Meta systems for months.

  • negative ●●●○○ privacy
    Public content spreads widely

    Content you make public can be seen, reshared, downloaded, and indexed off Meta products, including by search engines and third parties. Once public, practical control over that content is limited.

  • positive ●●●○○ terms
    No sale of identifiers

    Meta states it does not sell personal information and does not share direct identifiers like name or email with advertisers without specific permission. That does not eliminate ad profiling, but it is still a meaningful limit.

  • negative ●●○○○ terms
    Meta can change terms

    Meta can update the terms with 30 days' notice, and continued use counts as acceptance. Users who disagree generally must stop using the service.

  • positive ●●○○○ privacy
    Advance policy notice

    Meta promises notice before material privacy policy changes and at least 30 days' notice for most terms changes. This gives users some time to review changes and decide whether to continue.

Documents

Slack logo
Slack
Messaging
★★★☆☆
Mixed

Slack offers meaningful transparency, statutory privacy rights, no CCPA-defined sale of personal data, and documented transfer safeguards. But it also collects broad usage/device/cookie data, permits ad-related sharing, gives employers/admins substantial control over user content and access, and retains some personal data for broad business and legal purposes.

Slack is a workplace messaging platform whose legal setup separates employer-controlled workspace content from Slack-controlled account and usage data. It collects extensive service, device, cookie, and integration data; shares data with admins, vendors, affiliates, sponsors, and third-party apps; offers statutory privacy rights and some transparency resources; and relies heavily on customer administrators to manage retention, access, and deletion of workspace data.

Points of interest

  • negative ●●●●● privacy
    Employer controls workspace data

    If you use Slack through work, your employer or workspace owner controls messages, files, settings, exports, and many privacy choices. In practice, your organization—not you—usually decides retention, access, and deletion of workspace content.

  • negative ●●●●○ privacy
    Admins can access activity

    Workspace owners and admins may access, modify, or restrict your information, including profile details and workspace activity logs. Users should not assume workplace Slack activity is private from their organization.

  • negative ●●●●○ privacy
    Broad data collection

    Slack collects extensive non-content data including logs, device identifiers, approximate location, cookies, imported contacts, integration data, and audio/video metadata. This creates a detailed record of how you use the service even outside message content itself.

  • negative ●●●●○ privacy
    Ad-related sharing allowed

    Slack says it does not 'sell' personal data under CCPA definitions, but it may share identifiers and internet activity with third-party advertisers for targeted ads off Slack. That means some personal data can still support advertising ecosystems.

  • positive ●●●●○ privacy
    No CCPA sale claim

    Slack states it does not sell personal information as defined by the CCPA and says it would provide a right to opt out before doing so. This is a meaningful privacy commitment, even though ad-related sharing still occurs.

  • positive ●●●●○ privacy
    Privacy rights and opt-outs

    Users may have rights to access, correct, delete, restrict, object, and for Californians opt out of certain sharing. Slack also recognizes Global Privacy Control for cookie-based sharing opt-outs.

  • negative ●●●○○ privacy
    Third-party app data risk

    When integrations are enabled, Slack may receive and share data with those providers, which operate under their own privacy policies. Slack expressly does not guarantee those providers fully disclose permissions.

  • negative ●●●○○ privacy
    Open-ended retention

    Slack keeps customer data according to employer instructions, but may retain other personal data as long as necessary for support, audits, legal compliance, disputes, and business interests. This does not give users a firm deletion timeline for all personal data.

  • positive ●●●○○ privacy
    Transfer safeguards disclosed

    Slack clearly says data may be transferred internationally, including to the U.S., and identifies Standard Contractual Clauses and APEC certifications as safeguards. This is helpful transparency for cross-border data handling.

  • negative ●●○○○ privacy
    Policy changes by notice

    Slack can change its privacy policy over time and asks users to review it, with extra notice only for material changes to privacy rights. Continued use may effectively mean accepting updated terms unless you deactivate your account.

  • positive ●●○○○ terms
    Useful transparency resources

    Slack links to supporting materials like subprocessors, security practices, data request resources, transparency reporting, and data export guidance. That makes it easier for users and organizations to evaluate operational privacy practices.

Documents

Comparison is based on each service's published Terms of Service and Privacy Policy. Read the source documents linked above before relying on any specific clause.