Notion vs Trello

Notion says its disclosures to advertising partners may count as a "sale" or "sharing" of personal information under applicable law. In practice, your identifiers, usage data, location, and inferences may be used for targeted advertising unless you opt out.

Notion and its partners may connect your activity across websites, devices, or apps. That can make profiling and ad targeting more comprehensive than single-device tracking.

If you use an employer-provisioned email or join an org workspace, Notion may share profile details and potentially workspace content with that organization. That matters if you expect a personally controlled account while using a work email.

Depending on where you live, Notion offers rights to access, correct, delete, restrict processing, object, and in some cases transfer your data. These are meaningful user protections when available.

Notion provides unsubscribe tools, cookie settings, a "Do Not Sell or Share My Info" link, and says it recognizes legally recognized browser opt-out signals like Global Privacy Control where required. That makes privacy choices easier to exercise.

The policy permits collection of device IDs, IP, browser data, usage patterns, cookies, and inferred location, plus data from third parties and integrations. This is a fairly expansive analytics and marketing data footprint for a productivity service.

Notion keeps data for as long as you use the service and as needed for disputes, audits, legal defenses, business purposes, and enforcement. The policy does not provide firm deletion timelines, so information may persist after you stop active use.

Your data may be transferred or sold as part of a merger, acquisition, bankruptcy, or other asset deal. Users generally do not get an individualized choice about such transfers.

The provided terms page is only a legal-document index, not the actual service contract. Important issues such as arbitration, class-action waiver, liability caps, refunds, and termination rules cannot be verified from this record.

Notion says payment information is stored and processed by third-party payment providers rather than directly on Notion’s services. That can reduce the amount of sensitive payment data Notion itself holds.

Atlassian may remove data or suspend access if it believes content violates law, policy, others’ rights, or threatens service security. It says it will give a chance to fix issues when practicable, but the power is broad.

If something goes wrong, Atlassian’s general liability is capped at fees paid in the previous 12 months. That can significantly limit recovery for outages or losses.

Disputes are assigned to courts in Ireland or San Francisco rather than mandatory arbitration. That preserves a more traditional path to sue in court, though forum location may still be inconvenient.

Initial purchases can be canceled within 30 days for any reason and refunded. This is a meaningful trial-like protection compared with services that make all sales final immediately.

Paid subscriptions renew automatically at then-current rates unless either side gives notice before the term ends. Users need to actively cancel to avoid continued billing.

Outside the initial return policy or certain termination cases, payments are generally not refunded. If you cancel mid-term, unpaid amounts can become immediately due.

Aside from specific warranties, the products and services are provided "as is," and Atlassian disclaims many implied warranties. This weakens user remedies for performance issues not covered by express promises.

Atlassian promises to maintain an information security program and says it uses independent third-party audits and certifications. That is stronger than a purely discretionary security clause.

The terms expressly say documentation explains how customers can retrieve their data from cloud products. That is a useful portability/exit signal, even if the details are in separate documentation.

Using Marketplace apps or other integrations can allow those providers to access your data, and Atlassian disclaims responsibility for those products. This makes due diligence on integrations important.

If you use Trello through your employer or another organization, that customer controls the account and how your personal information is handled. In practice, your privacy rights may need to be exercised through your organization, not directly with Atlassian.

Atlassian says it will use commercially reasonable efforts to post agreement changes at least 30 days before they take effect. For many paid-plan changes, they apply at renewal, and some mid-term changes trigger a termination/refund option.