Notion provides comparatively clear privacy disclosures, user rights, and opt-out tools, but still permits substantial tracking, ad-related data sharing that may count as a sale/share under some laws, broad workplace/org visibility, and open-ended retention. The actual service terms were not provided here, so key issues like arbitration, liability limits, refunds, and termination cannot be fully assessed.
Notion’s published legal materials here are strongest on privacy disclosures rather than contract terms. The privacy policy is fairly detailed, offers access/correction/deletion/portability rights depending on location, and includes opt-outs for cookies and ad-related sharing. But it also allows broad tracking, targeted advertising, international transfers, indefinite business-need retention, and sharing of account/workspace data with organizations and transaction partners.
Points of interest
Notion says its disclosures to advertising partners may count as a "sale" or "sharing" of personal information under applicable law. In practice, your identifiers, usage data, location, and inferences may be used for targeted advertising unless you opt out.
"may be considered a “sale” of personal information under applicable law or the processing/sharing of personal information for targeted advertising purposes"
Notion and its partners may connect your activity across websites, devices, or apps. That can make profiling and ad targeting more comprehensive than single-device tracking.
"Your browsing activity may be tracked across different websites and different devices or apps."
If you use an employer-provisioned email or join an org workspace, Notion may share profile details and potentially workspace content with that organization. That matters if you expect a personally controlled account while using a work email.
"Notion may share information about you and any Workspaces owned or managed by you with your organization... and content within your Workspace"
Depending on where you live, Notion offers rights to access, correct, delete, restrict processing, object, and in some cases transfer your data. These are meaningful user protections when available.
"you may have the right to: Access... receive or have your electronic information transferred... Request Deletion... Request Restriction or Object"
Notion provides unsubscribe tools, cookie settings, a "Do Not Sell or Share My Info" link, and says it recognizes legally recognized browser opt-out signals like Global Privacy Control where required. That makes privacy choices easier to exercise.
"please click on the "Do Not Sell or Share My Info" link... we recognize such preference in accordance with applicable law"
The policy permits collection of device IDs, IP, browser data, usage patterns, cookies, and inferred location, plus data from third parties and integrations. This is a fairly expansive analytics and marketing data footprint for a productivity service.
"This information may include your Internet protocol (IP) address... cookie identifiers... location information... information about how you interact"
Notion keeps data for as long as you use the service and as needed for disputes, audits, legal defenses, business purposes, and enforcement. The policy does not provide firm deletion timelines, so information may persist after you stop active use.
"for as long as you use our Services or as necessary to fulfill the purpose(s)... resolve disputes, establish legal defenses, conduct audits"
Your data may be transferred or sold as part of a merger, acquisition, bankruptcy, or other asset deal. Users generally do not get an individualized choice about such transfers.
"your information may be sold or transferred as part of such a transaction"
The provided terms page is only a legal-document index, not the actual service contract. Important issues such as arbitration, class-action waiver, liability caps, refunds, and termination rules cannot be verified from this record.
"This page is a directory of Notion legal documents, not the full Terms of Service itself."
Notion says payment information is stored and processed by third-party payment providers rather than directly on Notion’s services. That can reduce the amount of sensitive payment data Notion itself holds.
"we do not directly store payment information on the Services. Payment information is stored and processed by our payment providers"
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Documents
Terms of Service
source ↗- •This page is a directory of Notion legal documents, not the full Terms of Service itself.
- •The page links to separate terms for personal use, business use, developers, marketplace use, AI, support, and other programs.
- •Users must review the specific terms that apply to their account, product, or participation in a Notion program.
- •Notion provides contact information for legal questions at its San Francisco office and by email.
- •The page notes that Notion uses cookies and refers users to the Cookie Notice for details.
- •It also points users to privacy and data processing documents, including the Privacy Policy and Data Processing Addendum.
- •The page lists policy documents on abuse, content use, DMCA, trademarks, subprocessors, and international data transfer information.
- •Because the actual terms text is not included here, obligations, rights, fees, refunds, liability, and dispute terms are not stated on this page.
Privacy Policy
source ↗- •Notion collects information you provide, including account details, communications, subscription billing details, survey responses, job applications, and content shared through public interactive features.
- •It also automatically collects device, browser, IP, usage, cookie, analytics, advertising, and inferred location data, and may receive information from third parties and integrations.
- •Notion uses personal information to provide services, process payments, support accounts, improve products, prevent fraud, market its services, and comply with legal obligations.
- •If you join shared or organization-managed workspaces, Notion may share your profile details, workspace information, and sometimes workspace content with collaborators or your organization.
- •Notion discloses information to service providers, affiliates, business partners, advertising partners, legal authorities, and parties involved in mergers, sales, or other asset transfers.
- •Data may be transferred and stored internationally, including in the United States, and Notion says it applies safeguards required by applicable law.
- •You can opt out of marketing emails, push notifications, some location collection, cookies, and certain targeted advertising or sale-sharing through settings or website links.
- •Depending on your location, you may have rights to access, correct, delete, transfer, restrict, object to processing, appeal decisions, and avoid discrimination for exercising rights.
- •Notion keeps data while you use the services and as needed for business, legal, audit, dispute, security, and contract enforcement purposes.
- •Notion says no system is completely secure, limits liability for unauthorized disclosure where law allows, and may notify you electronically about breaches or policy changes.