Steam vs Epic Games
Side-by-side comparison of the Terms of Service and Privacy Policy of Steam and Epic Games.
Steam provides notable privacy rights, clear deletion/export mechanisms, and no-sale language for personal data. However, it also relies on broad data collection and sharing, imposes strong liability disclaimers, grants itself broad rights over user content, and limits users’ practical ownership of purchases and wallet funds.
Steam’s legal terms are mixed: it offers meaningful privacy controls, account deletion/export tools, and says it does not sell personal data, but it also collects extensive gameplay and interaction data, uses cookies for marketing and recommendations, limits liability heavily for many users, and treats purchases as licenses rather than ownership. Wallet funds are generally non-refundable and accounts can be terminated without notice for rule violations.
Points of interest
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negative ●●●●○ termsPurchases are licensed, not owned
Games and content bought through Steam are generally licensed rather than sold, so your rights are limited compared with owning a copy outright. Continued access can depend on your account and Steam’s service availability.
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negative ●●●●○ termsBroad user content license
If you upload content to Steam, Valve gets broad worldwide rights to use, modify, distribute, and create derivative works from it for the duration of the relevant IP rights. Feedback can also be used without compensation.
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negative ●●●●○ termsWarranty and liability waiver
For many non-EU/UK users, Steam is provided 'as is' and Valve disclaims many warranties and limits liability. That can make it harder to recover losses if the service fails or causes problems.
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positive ●●●●○ privacyNo sale of personal data
Valve explicitly says it does not sell personal data, which is a meaningful privacy protection. It still shares data with providers, partners, developers, and authorities when needed for service operation or legal reasons.
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positive ●●●●○ privacyAccess, deletion, export tools
Users get a Privacy Dashboard to access, correct, delete, and export account data. This gives practical control without needing to rely only on manual support requests.
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negative ●●●○○ privacyExtensive activity data collection
Steam collects broad data including device info, usage, crash data, chats, forums, and game statistics. This supports service operation and fraud prevention, but creates a detailed record of user behavior.
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negative ●●●○○ privacyMarketing cookies and recommendations
Steam uses cookies and similar tools for analytics, functionality, marketing, and personalized recommendations. Optional cookies can be managed, but tracking and tailoring are built into the service experience.
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negative ●●●○○ privacyLong retention for records
Some data is kept for a long time, including transaction records for up to ten years and violation-related data for legal claims or enforcement. Deletion requests therefore do not necessarily erase everything quickly.
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negative ●●●○○ termsWallet funds usually nonrefundable
Money added to Steam Wallet is generally non-refundable, non-transferable, and has no cash value outside Steam. That limits your ability to recover prepaid funds if you stop using the platform.
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negative ●●●○○ termsTermination without prior notice
Valve may restrict or terminate accounts or subscriptions for cheating, automation, illegal conduct, or rule breaches, and says it is not required to give notice first. Users can therefore lose access abruptly.
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positive ●●●○○ privacy30-day account restore window
If you request account deletion, Steam gives a 30-day grace period to restore the account. That helps protect users from accidental deletion or account loss after hacking.
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positive ●●●○○ privacyAnonymous-style account setup
Steam says it does not require your real name to create an account, reducing the amount of directly identifying data needed at signup. It also references data minimization and pseudonymization for some transfers.
Documents
Epic offers some user-friendly privacy commitments, including no sale of personal data, no targeted advertising, privacy rights requests, account deletion, and strong child protections. But the terms also include binding arbitration, class action and jury-trial waivers, broad service-change and termination rights, limited refunds, extensive liability limitations, and long/flexible data retention.
Epic Games’ terms are fairly standard for a large gaming platform: access is licensed rather than sold, purchases are often nonrefundable, and Epic keeps broad discretion to suspend accounts or change services. On privacy, Epic collects significant usage and device data and shares it with operational partners, but it states it does not sell personal information or use it for targeted advertising, offers deletion/access rights, and includes notable child-account protections.
Points of interest
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negative ●●●●● termsBinding arbitration required
Most disputes must go through informal resolution and then binding individual arbitration instead of court. This limits your ability to sue Epic in court unless you opt out within 30 days.
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negative ●●●●● termsClass action waiver
Users generally give up the ability to join class actions and jury trials. In practice, this can make small-dollar claims harder to pursue collectively.
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negative ●●●●○ termsYou don't own purchases
Epic says games, in-game items, credits, and even account progress are licensed, not sold, and can disappear. That means digital purchases and rewards may not be treated like property you own.
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negative ●●●●○ termsAccount termination can wipe value
Epic can suspend or terminate accounts for rule issues, cheating, fraud, legal reasons, or service changes, and you may lose purchased content and balances. Refunds are generally unavailable if Epic says you breached the terms.
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positive ●●●●○ privacyNo sale or targeted ads
Epic states it does not sell personal information or share/process it for targeted advertising. That is a meaningful privacy commitment compared with many major online platforms.
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positive ●●●●○ privacyStrong child account protections
Children get Cabined Accounts with limited features like disabled voice chat and real-money purchases, and parents can verify identity, manage permissions, review data, and delete accounts. This is a notable safety and privacy safeguard for younger players.
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negative ●●●○○ termsBroad liability disclaimer
The services are provided as-is and Epic sharply limits warranties and damages. If something goes wrong, your recovery is usually capped at what you paid in the last 12 months.
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negative ●●●○○ termsTerms can change later
Epic may update the terms and your continued use after notice counts as acceptance. This lets Epic change legal rules over time without requiring fresh signed consent.
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negative ●●●○○ privacyExtensive data collection
Epic collects information you provide, automatic device and usage data, and information from third parties. It also uses cookies and similar tools for analytics, personalization, and advertising management.
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positive ●●●○○ privacyDeletion and access rights
Users can request access, correction, deletion, and other privacy rights, subject to identity verification. Epic also says you may delete your Epic account at any time through support.
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negative ●●○○○ privacyFlexible retention period
Epic keeps data for as long as reasonably needed for service, security, disputes, legal compliance, and fraud prevention. Because the standard is open-ended, information may be retained for a long time.
Documents
Comparison is based on each service's published Terms of Service and Privacy Policy. Read the source documents linked above before relying on any specific clause.