Trello vs Figma

Subscriptions renew automatically unless you give notice before the term ends. That can lead to unwanted charges if you miss the cancellation window.

If something goes wrong, Atlassian’s liability is generally capped at the fees paid in the prior 12 months. That can leave limited recovery for outages, losses, or service failures.

For an initial order, you can cancel within 30 days for any reason and get a refund. That gives new customers a meaningful trial-like exit option.

After the agreement ends, Atlassian says it will delete customer data according to the documentation, unless law prevents it. That is a useful sign for cleanup and offboarding.

Atlassian can modify the agreement by posting updates, sometimes during your current term. If you object, your main remedy is to terminate the affected subscription and get a refund for unused prepaid fees.

You can terminate for convenience, but you generally will not get a refund except under the initial 30-day return policy. That makes mid-term cancellation financially costly.

The customer is responsible for user compliance, user activity, and how users access customer data. In practice, account admins and employers carry much of the risk for misuse.

The terms say the documentation explains how customers can retrieve their data from the cloud products. That supports portability and offboarding planning.

Atlassian says it maintains security measures and independent third-party audits/certifications. This does not eliminate risk, but it is a concrete security commitment.

The privacy policy says you may object to certain uses and can access or update certain information. That suggests some user control over Atlassian-held personal data.

Most disputes must be resolved in binding arbitration rather than court, and class actions are waived. This can make it harder and more expensive for users to bring claims, especially small ones.

You can opt out of arbitration, but only within 30 days of first agreeing to the terms. Missing that deadline likely locks you into the arbitration process for future disputes.

Paid subscriptions and AI credit subscriptions renew automatically unless canceled before the current term ends. Users need to actively cancel to avoid being charged again.

Figma says most fees are non-refundable and purchased quantities cannot be reduced during the term. That limits your ability to recover money if the service no longer fits your needs.

Figma can modify these terms at any time, and continued use counts as acceptance. This creates ongoing risk that important rights or obligations may change without your active agreement.

Figma may add, remove, or discontinue features at its sole discretion without notice. Even paid users may see core functionality altered, though a refund or migration may apply if the service is discontinued.

Figma allows third-party advertising partners to use tracking tools for targeted ads, and it also uses cookies and analytics technologies. Users who care about ad tracking should expect to manage opt-outs across devices and browsers.

After termination, Figma says it will make customer content available for electronic retrieval for 30 days. That gives users a limited but concrete window to download their files before deletion.

Users can request access, correction, deletion, portability, restriction/object, and opt-out of certain uses. Those rights are a meaningful control set, though deletion may require account deletion and identity verification.

You keep ownership of your content, while Figma owns the service itself. This is a useful baseline for users who want to keep intellectual property in their own files and designs.

If you use Figma through an employer or other organization, Figma may disclose your information to that organization and give it certain rights over your account. That is typical for enterprise collaboration, but it reduces personal privacy in managed accounts.

Figma and its service providers may use customer content to provide, secure, maintain, debug, and quality-check the service. That is narrower than a content ownership transfer, but still gives Figma operational access to your materials.