Uber Eats vs Just Eat

Side-by-side comparison of the Terms of Service and Privacy Policy of Uber Eats and Just Eat.

Uber Eats

Food

★★★☆☆

Mixed / average user-friendliness

The service offers meaningful privacy controls, deletion/access rights, and preserves EU consumer court rights, but it also relies on extensive data collection, ad sharing, automation, long retention, and platform-liability limits for third-party services.

Uber Eats’ legal terms present it as a marketplace and delivery platform with broad data collection, personalization, automated pricing/matching, and extensive sharing with partners and advertisers. On the positive side, it offers access, portability, deletion tools, advance notice of major legal/privacy changes, EU consumer protections, and free mediation rather than mandatory arbitration.

Points of interest

negative ●●●●○ privacy

Broad data collection

Uber collects account, device, location, payment, communications, and order-related data, plus information from partners and other sources. In practice, using the service involves significant tracking and profiling across app activity and transactions.
negative ●●●●○ privacy

Advertising data sharing

Your data may be shared with ad and marketing partners, including social platforms and ad intermediaries, to target or measure ads. This increases the number of outside parties involved in your data ecosystem even if you can opt out of some personalization.
positive ●●●●○ terms

No forced arbitration

The terms preserve access to court for consumers and provide free mediation as an optional route, rather than making arbitration mandatory. EU users may sue in courts benefiting from local consumer protections.
positive ●●●●○ privacy

Access, download, deletion rights

Users can access account and order history, download a copy of their data, and request deletion through app or web privacy menus. This gives meaningful portability and exit tools compared with many services.
negative ●●●○○ privacy

Automated pricing and access

Algorithms are used for matching, pricing, and fraud detection, which can affect the price you pay or whether you can access the service. Users may face identity checks or restrictions based on automated signals.
negative ●●●○○ privacy

Long retention periods

Some data is kept for the life of the account, and other categories may be retained up to 7 years. Even after deletion, Uber may keep data for fraud, safety, legal compliance, disputes, or claims.
negative ●●●○○ privacy

Global data transfers

Uber processes data globally, including on servers in the United States, where privacy laws may differ from your home country. Although it cites legal transfer mechanisms, cross-border processing still expands exposure.
negative ●●●○○ terms

Can charge failed deliveries

If delivery cannot be completed because of your act or absence after contact attempts, you may still be charged all fees. This means a missed handoff can still cost the full order amount.
positive ●●●○○ terms

Advance notice of changes

Uber says it will notify users before significant changes to the terms or privacy notice take effect. That is more transparent than silent updates, even though continued use may amount to consent where law allows.
positive ●●●○○ privacy

Clear privacy controls

The app includes settings for location, notifications, emergency sharing, and marketing/ad preferences. Users can reduce some tracking and personalization without fully abandoning the service.
negative ●●○○○ terms

Platform limits responsibility

For third-party services, Uber says your contract is generally with the provider and many disputes are directly between you and that provider. That can make it harder to hold Uber responsible for issues with merchants or delivery partners.
positive ●●○○○ privacy

Generally deletes within 90 days

After a deletion request, Uber says it generally deletes data within 90 days unless retention is needed for specific reasons. That is a relatively concrete deletion timeline, though there are broad exceptions.

Documents

Just Eat

Food

No summary available for Just Eat yet.

Comparison is based on each service's published Terms of Service and Privacy Policy. Read the source documents linked above before relying on any specific clause.