Zoom vs Figma

Most disputes must be resolved through binding arbitration instead of court, and the terms also include a class-action waiver. That can significantly limit your ability to sue or proceed collectively, though there is an opt-out window.

Subscription terms renew automatically unless notice is given within the required window. If you miss the deadline, the service can continue into another term and you may need to act quickly to stop charges.

Payments are generally final, non-cancelable, and non-refundable for the term. This makes it hard to recover money if you stop using the service mid-term.

Zoom can immediately suspend or terminate service for any violation of the agreement or referenced policies, and can also terminate for any reason on 30 business days’ notice. That gives Zoom substantial unilateral control over account access.

You give Zoom a perpetual, worldwide, sublicensable and transferable license to Customer Content for permitted uses. While tied to service operation and legal needs, the license language is broad and long-lasting.

Zoom says it owns all rights to service-generated data such as telemetry, usage, and diagnostics. Users should expect Zoom to retain control over these usage-derived records even after account changes.

Zoom states it does not use audio, video, chat, screen sharing, attachments, or similar communications content to train its AI models. That is a meaningful limit on secondary use of meeting content.

After termination, Zoom gives 30 days to retrieve customer content before deletion under its deletion protocols. This provides a practical off-ramp for exporting files and records.

The privacy policy says users in certain regions can access, correct, delete, object to processing, and in some cases port their data. Those rights are valuable for users who want control over their personal information.

Zoom says it may use third-party cookies and analytics for targeted advertising, with opt-out controls. This means some website activity may be used for ad targeting unless you manage those settings.

The privacy policy explains that account owners, hosts, participants, and integrated apps may be able to see, record, save, or share content depending on settings. This is important because privacy on Zoom often depends on who controls the account and the meeting features enabled.

Zoom says it retains personal data only as long as necessary for the stated purposes or as required by law, using relationship and legal-obligation criteria. That is a fairly standard retention approach, though it still allows longer storage where legally justified.

Most disputes must be resolved in binding arbitration rather than court, and class actions are waived. This can make it harder and more expensive for users to bring claims, especially small ones.

You can opt out of arbitration, but only within 30 days of first agreeing to the terms. Missing that deadline likely locks you into the arbitration process for future disputes.

Paid subscriptions and AI credit subscriptions renew automatically unless canceled before the current term ends. Users need to actively cancel to avoid being charged again.

Figma says most fees are non-refundable and purchased quantities cannot be reduced during the term. That limits your ability to recover money if the service no longer fits your needs.

Figma can modify these terms at any time, and continued use counts as acceptance. This creates ongoing risk that important rights or obligations may change without your active agreement.

Figma may add, remove, or discontinue features at its sole discretion without notice. Even paid users may see core functionality altered, though a refund or migration may apply if the service is discontinued.

Figma allows third-party advertising partners to use tracking tools for targeted ads, and it also uses cookies and analytics technologies. Users who care about ad tracking should expect to manage opt-outs across devices and browsers.

After termination, Figma says it will make customer content available for electronic retrieval for 30 days. That gives users a limited but concrete window to download their files before deletion.

Users can request access, correction, deletion, portability, restriction/object, and opt-out of certain uses. Those rights are a meaningful control set, though deletion may require account deletion and identity verification.

You keep ownership of your content, while Figma owns the service itself. This is a useful baseline for users who want to keep intellectual property in their own files and designs.

If you use Figma through an employer or other organization, Figma may disclose your information to that organization and give it certain rights over your account. That is typical for enterprise collaboration, but it reduces personal privacy in managed accounts.

Figma and its service providers may use customer content to provide, secure, maintain, debug, and quality-check the service. That is narrower than a content ownership transfer, but still gives Figma operational access to your materials.