Pandora

Most disputes must go to individual binding arbitration instead of court, and you waive a jury trial. This makes it harder to pursue claims publicly or as part of a larger case.

"ANY DISPUTE BETWEEN US... WILL BE RESOLVED BY BINDING ARBITRATION... YOU ARE WAIVING YOUR RIGHT TO GO TO COURT, INCLUDING THE RIGHT TO A JURY."

You cannot join or bring class actions or representative claims. That can reduce leverage for smaller-value claims that may not be practical to pursue individually.

"You do not have the right to act as a class representative or participate as a member of a class of claimants"

Pandora and SiriusXM use cookies, pixels, SDKs, and ad-tech partners for targeted advertising and analytics, and some disclosures may count as a sale/share under state laws. Your data may be used across services and devices for ad measurement and targeting.

"Some of these practices may be considered “targeted advertising” or the ”sale/share” of your personal information"

Pandora says collection and use of your listening behavior is essential and you cannot opt out if you use the service. That means recommendations, artist compensation, and advertising rely on compulsory activity tracking.

"you may not opt out of our collection and use of such data or information"

Your profile and listening activity may be public by default, and search engines may retain cached copies even after you change settings or deactivate. This can make listening habits more visible than users expect.

"your profile and listening activity are public by default, and search engines may keep cached copies"

If you upload content or submit feedback, Pandora gets very broad, perpetual, irrevocable rights to use it, including derivative works and sublicensing. You generally keep ownership, but practical control over submitted material is heavily reduced.

"a non-exclusive, transferrable, sublicensable, perpetual, irrevocable, fully paid up, royalty-free, worldwide right and license"

The service is provided as-is, with broad warranty disclaimers, and Pandora’s liability is generally capped at what you paid in the prior 12 months. This limits your recovery if the service causes loss or fails badly.

"PANDORA'S CUMULATIVE LIABILITY... WILL NOT EXCEED THE AMOUNT YOU ACTUALLY PAID... WITHIN THE TWELVE MONTH PERIOD"

Pandora can modify terms, features, content, or availability, and continued use after notice counts as acceptance. Some changes can take effect immediately for legal reasons or new features.

"We may modify this Agreement from time to time... Your continued use of the Services... will constitute your affirmative acceptance"

Pandora says it keeps data as long as needed for service, research, legal, security, dispute resolution, and compliance purposes. That gives the company broad discretion to retain data for extended periods.

"keep data as long as needed for service, research, legal, security, dispute resolution, and contractual compliance purposes"

Residents of certain U.S. states can request access, correction, deletion, portability, and opt-outs for sale/share and targeted advertising. These rights give some users meaningful control over stored personal data.

"Residents of certain U.S. states can request access, correction, deletion, portability, and opt-outs"

Pandora provides tools to limit marketing emails, texts, push notifications, some cookie-based tracking, and certain targeted advertising. The controls are partial, but they do provide ways to reduce some data uses.

"You can limit marketing emails, texts, push notifications, some cookie-based tracking, and certain targeted advertising"

You may cancel your account at any time by following Pandora’s support instructions. This is helpful, though it does not override retention obligations or cached public content issues.

"You may cancel your account and terminate this Agreement at any time and for any reason"